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Premium Research Sep 2026
... using AI to reimagine customer experiences, operations, sustainability outcomes and business models, demonstrating how AI is evolving from a productivity tool into a strategic enterprise capability. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Tom Nolan
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Conference Highlight May 09 2023
... too late to join the conference! Top Trends for Data and Analytics in 2023 Presented by Kevin Gabbard, Sr Director, Advisory, Gartner Top trends in data and analytics (D&A) technology and practices can help anticipate change and transform uncertainty into opportunity. In this session, Kevin Gabbard, Sr ...
Research Aug 2025
... service interactions best suited for automation, and clearly quantify cost savings, to stand out in an increasingly competitive CX market. Overview Strategic Planning Assumptions Introduction Market Trend Gartner Recommended Reading Note 1: Explanation of Fully Loaded Agent Cost Gartner Insights Abstract ...

Analyst(s):   Megan Fernandez
... Middle East and Africa IT Infrastructure Spending Will Reach $3.4 Billion in 2015 Analysts Will Examine Key Trends in Infrastructure and Operations at Gartner Symposium/ITxpo 2015 May 19-21, Dubai IT infrastructure spending in the Middle East and Africa is forecast to reach $3.48 billion, a 0.9 percent ...
Research Jun 2026
... client? The primary markets for enterprise computer vision are projected to exceed $489 billion by 2034, driven largely by significant growth in healthcare and security. To maintain their competitive edge, product leaders must integrate agentic orchestration to enhance the power of AI vision intelligence ...

Analyst(s):   Nick Ingelbrecht
Research Jun 2026
... curated enterprise datasets. Product leaders must embrace sovereign AI strategies, ensuring their offerings deliver unique value and security tailored to the evolving needs in granularity of specific industry domains. Overview Strategic Planning Assumption(s) Analysis Gartner Recommended Reading Notes Notes ...

Analyst(s):   Samantha Searle   |   Annette Zimmermann   |   Apoorva Chhabra   |   Roberta Cozza   |   Anushree Verma
Premium Research May 2026
... AI-amplified disinformation. This disinformation security challenge bypasses traditional cybersecurity measures and directly threatens executive and corporate reputation. The multisurface nature of these attacks, driven by the seven factors discussed in this note, necessitates an increased focus on narrative ...

Analyst(s):   Alfredo Ramirez IV   |   Marty Resnick   |   Apeksha Kaushik
Premium Research May 2026
... greater operational efficiency and risk mitigation. Product leaders must shift from observation to adaptive, agentic remediation to stay ahead in cloud security. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Charanpal Bhogal
Research May 2026
... pressure to innovate while reducing costs and improving experience. CIOs can use this research to evaluate AI agent adoption and considerations across security, governance and delivery models to inform investment aligned with desired institutional outcomes. Overview Introduction Description Benefits and Uses ...

Analyst(s):   Marlena Brown
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