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Research Oct 2026
... teams will shift from tool administration to AI orchestration and management. Heads of I&O should redesign their operating model before autonomous operations scale by reskilling their team members and redesigning their business relationships and tools. Insights at a Glance Strategic Planning Assumptions ...

Analyst(s):   Sunil Kumar   |   Todd Larivee   |   Stuart Downes
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Research Oct 2026
... portfolio, but this is not a binary choice between managed APIs and self-hosting. Configure consumption, serving and infrastructure separately, keeping operations with providers unless workload requirements justify greater control and risk. Insights at a Glance Impact Actions Cautions How to Execute Success ...

Analyst(s):   Jaishiv Prakash   |   Luke Parker   |   Manjunath Bhat
Premium Research Oct 2026
... governance is a challenge most I&O organizations are not prepared for, raising the stakes for operational risk. Heads of I&O must establish a simulation operations role now to future-proof their teams’ skills and competencies, and position I&O as a strategic partner for business transformation and AI governance ...

Analyst(s):   Leo Li   |   Erin Pierre
Premium Research Nov 2026
... leaders that can deliver integration ecosystems to unify the data, sensing and execution workflows for real-time store operations will capture the greatest share of future physical AI value in retail. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading Gartner ...

Analyst(s):   Sandeep Unni
Research Oct 2026
... Access Insights Already a Gartner client? Sales operations leaders need a structured way to determine whether to build, buy, or blend AI agents. While most organizations will ultimately land on a blended approach, the wrong decision can lead to overspending, low adoption, and solutions that are difficult ...

Analyst(s):   Bill Yetman   |   Kelly Fischbein   |   Melissa Hilbert
Podcast April 02 2024
... Marketing Excellence in Action: See the Standout Performers Learn More: 3 Impending Technology Shifts Rule the Gartner Hype Cycle™ for Digital Marketing Gartner ThinkCast Hosted by: Karen Lockhart Gartner ThinkCast puts you at the intersection of business and technology with insights from the top analysts on ...
... collaboration with Gartner fosters for us is really helpful in our day-to-day operations.” - Apurva Gupta, Vice President (Procurement), Danone CPO resources featured in recent issues CPO success starts here. Discover how Gartner works with you to tackle your top challenges. ...
Webinar On-Demand
... Chief Information Security Officers (CISOs) play a crucial role in enabling digital business by balancing risks and benefits. As enterprises look toward 2025, CISOs must optimize their cybersecurity programs to enhance performance, resilience and agility. This complimentary Gartner webinar will provide ...

Analyst(s):   Tom Scholtz
Research Aug 2026
... future investment. What You Need to Know Findings: Top-Line Results Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Kay Arnott
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