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Premium Research Feb 2025
... Managing third-party-related cybersecurity risks continues to be a top priority for security functions. Security and risk management leaders can use this tool to benchmark the changes in third-party cyber-risk management investments with respect to budget, tooling and time spent. Data Insights Directions ...

Analyst(s):   Surabhi Seth   |   Prashast Gupta
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Research Apr 2025
... Access Research Already a Gartner client? Despite cyber risk being a top priority for executives today, security and risk management leaders still struggle to build a clear and defensible business case for security program investments. This research will help them translate the benefits of cybersecurity ...

Analyst(s):   Tom Scholtz
Premium Research Jun 2025
... Global digital leaders must navigate the rapid waves of emerging technologies transforming products, businesses and markets while driving increasing disruptions. This research highlights ten emerging technologies with business impact potential, presenting future opportunities and risks to avoid. Stra ...

Analyst(s):   Tsuneo Fujiwara   |   Apoorva Chhabra   |   Owen Chen   |   Daniel Sun   |   Mordecai .   |   Christian Stephan   |   Monica Basso   |   Brian Prentice
Premium Research Oct 2025
... More than 50% of generative AI projects fail. This session will help CIOs learn the common causes of failures and understand best practices to mitigate those failures and scale AI across the enterprise. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Arun Chandrasekaran
Premium Research Feb 2025
... Organizations must adopt TI products to avert severe security breaches, as they offer vital insights into threats, enabling robust security measures. This note guides security and risk management leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. Overview ...

Analyst(s):   Peer Contributors
Research Feb 2025
... Access Research Already a Gartner client? Security and risk management leaders face the challenge of evaluating the security of an ever-increasing number of cloud service providers. This research offers a risk-based approach to evaluate CSP security in an effective and resource-efficient manner. Overview ...

Analyst(s):   Charlie Winckless
Research Jul 2026
... Gartner client? Monolithic delivery models fail to scale complex agentic AI workflows. Product leaders at managed service providers should decouple operations into modular multiagent systems to de-risk and successfully deploy autonomous AI service modules. Overview Strategic Planning Assumptions Analysis ...

Analyst(s):   Khurram Shahzad   |   Pablo Arriandiaga
Premium Research Jul 2026
... AI agents can elevate CX, boost agent productivity, and optimize back-office operations. This content provides the key business and technical measures that customer service leaders should monitor to gauge the success of AI agent adoption. Insights at a Glance Strategic Planning Assumption Issue Impact ...

Analyst(s):   Uma Challa
Premium Research May 2026
... find themselves misaligned with the maturity of their solutions in their target market. As the initial excitement fades, technology buyers increasingly shift their attention from innovation to the practical realities of day-to-day operations. Insights at a Glance Issue Impact More Detail Gartner Recommended ...

Analyst(s):   Arjun Boparai
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