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Premium Research Jul 2026
... GC must make AI governance agent-ready by updating acceptable use policies, restricting access to high-risk agents and working with AI governance operations to align runtime enforcement to legal and compliance risks to minimize exposure to regulatory action, financial liability and reputational damage ...

Analyst(s):   James Crocker   |   Stuart Strome
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Premium Research May 2026
... enterprises toward digital sovereignty to regain control of key digital and AI assets, thereby ensuring business continuity across all key jurisdictions of operation. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Rene Buest   |   Gregor Petri   |   Tsuneo Fujiwara
Premium Research May 2026
... Supply chains face a paradigm shift to find success in an AI-driven autonomous business era. CSCOs must transition from rigid, rule-based automation to agile autonomy by building autonomous-ready operations, intelligence, and workforces to handle global disruptions and secure future resilience. Insights ...

Analyst(s):   Lindsay Azim   |   Julia Heyman   |   Alan O'Keeffe   |   Lorraine Gavin   |   Cristina Carvallo
Premium Research May 2026
... Retailers are betting on advanced AI to solve labor shortages and streamline store operations, but few are prepared for the execution risks introduced. CIOs must govern AI-driven execution by orchestrating workflows, validating store data and defining clear guardrails for agent-initiated action. Insights ...

Analyst(s):   Kelsie Marian
Premium Research May 2026
... value-driven experiences, but siloed teams and outdated models hinder service and support leaders’ ability to achieve results. Shifting to AI-native operations, integrating digital agents, and aligning teams around customer outcomes are now essential for unified, efficient service. Insights at a Glance ...

Analyst(s):   John Quaglietta   |   Jennifer MacIntosh
Premium Research May 2026
... across IT and OT systems. This research provides a step‑by‑step framework for implementing a unified namespace (UNS), helping IT/OT architects and operations leaders standardize data models and enable enterprisewide data access. Overview Problem Statement The Gartner Approach The Guidance Framework Risks ...

Analyst(s):   Jake Cunningham   |   Avinash Dev Nagumanthri   |   Jaishiv Prakash
Premium Research Jul 2026
... Reliable sales agents depend on context engineering — governing what data, knowledge, tools, memory and guardrails an agent may use. Sales operations leaders should own the commercial logic and guardrails, partner with IT and data engineering to build them, and start with narrow, high-value workflows ...

Analyst(s):   Paul Vignati   |   Sandhya Mahadevan   |   Adnan Zijadic
Premium Research May 2026
... transformation is increasing demand for data, forcing D&A functions to reimagine their skills and operations to meet 2030 needs. This report guides CIOs to assess their AI adoption posture and plan critical shifts in D&A roles, skills, and organization. Insights at a Glance Issue Impact More Detail Contributors ...

Analyst(s):   Kristin Moyer   |   Hung LeHong   |   Vimarsh Bakaya   |   Shivica Mathur   |   Rita Sallam   |   Eyad Tachwali   |   Rajesh Kandaswamy
Premium Research Jul 2026
... change the way that chief product officers (CPOs) operate their teams. Combining simulation and agile operations, SimOps will allow CPOs to build and test adaptable, AI-driven products for this era in ways that Agile and DevOps cannot. Insights at a Glance Issue Impact More Detail Gartner Recommended ...

Analyst(s):   Charles Sutherland   |   Dan Tolan   |   Leo Li
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