... decision support in an era of heightened economic turbulence, according to Gartner, Inc. In a Gartner survey of 273 FP&A managers and finance business partners and 102 senior decision makers at organizations with more than $250 million in revenue, conducted from September through October 2023, only 15% of ...
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... Technology moves in supercycles — extended periods of expansion and transformation. The 2025 TSP trends indicate a shift from a digital to an intelligence supercycle. The 2025 TSP Trends research provides insights into evolving technology architectures and business practices for product leaders. Analysis ...
Analyst(s): Jim Hare | Chrissy Healey | Roberta Cozza | Mark McDonald | Bob Johnson | Vibha Chitkara | Adrian Lee | Sid Nag
... organizations into value creation engines. Her research focuses on Value-Centered Service (VCS), Intelligent Front Door (IFD) strategies, AI-enabled service operations, and the evolution of post-sales operating models. Jennifer works with leaders across Customer Service, Support, Success, Experience, and Professional ...
... Product leaders must integrate AI assistants and natural language interfaces in simulation tools to provide an intuitive decision-making experience. Otherwise, they risk disengaging nonspecialist users, leading to subpar adoption of their solutions. Overview Analysis Gartner Recommended Reading Note ...
Analyst(s): Alfonso Velosa | Mark Wah | Stacey Yin | Evan Brown | Ethan Cai | Walker Black
... Professional IT service providers will deliver market-changing innovation in the coming one to two years by developing domain-specific language models and deploying cutting-edge GenAI solutions across enterprises. Product leaders should aim for competitive differentiation by targeting highly specialized ...
... trusting agentic outcomes. Product leaders must instruct their teams to implement a time to trust metric — that is the time it takes to go from human in the loop to machine-driven decision making to win the agentic AI race over competitors. Overview Analysis Gartner Recommended Reading Gartner Research ...
... outcomes — like productivity, revenue or risk reduction — to build a strong value proposition and justify value-driven pricing to compete effectively in the DSLM market. Overview Analysis Gartner Recommended Reading Note 1: Most Common DSLM Pricing Models Gartner Research ...
... models are one of the most disruptive forces in the AI landscape, due to their faster time-to-value versus generic large language models driven by high performance. Product leaders must future-proof their AI software and service offerings now by investing in DSLMs and domain AI agents. Overview Strategic ...
... Intelligent simulation solutions help manage and optimize complex, multisystem processes, increasing efficiency and reducing waste and risk. To compete against established providers, product leaders must have both the capability and strategy to deploy their solutions at scale. Overview Strategic Plann ...
Analyst(s): Stacey Yin | Mark Wah | Evan Brown | Alfonso Velosa | Walker Black | Ethan Cai