... driving value for the business while maintaining operations through scale. Join this complimentary Gartner customer service and support webinar as Gartner experts will share a vision for how changes in technology will impact the future based on key trendsin customer behaviors, conversational AI and service ...
Analyst(s): Brad Fager | Daniel O'Sullivan
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... nearly halfway over, heads of enterprise risk management should check up on their progress in meeting their annual priorities. This research highlights recently published and upcoming resources relating to top, surveyed priorities for 2024. Analysis Research Highlights Contributors Gartner Research ...
Analyst(s): Drew Smith | Ellis Denny | Zachary Ginsburg
... Container management solutions automate the deployment, operation and life cycle of containerized workloads at scale, enhancing agility, elasticity and innovation. This note guides heads of infrastructure and operations to learn from ratings and reviews by their peers shared on Gartner Peer Insights. ...
... Join this webinar with a panel of Gartner experts to explore key imperatives for chief audit executives in 2025. Benchmark your 2025 plans and gain insights that will help you address your top business challenges and stay ahead of the curve. Session Description Gartner Research ...
... Access Insights Already a Gartner client? In 2020, the law of large numbers was bent, if not broken. Half of the global top 10 IT vendors posted growth rates over 10%, while the combined bottom 90 vendors declined in revenue. Overview Analysis Gartner Insights Abstract ...
... Smart homes will accelerate the digitalization in the home to provide better user experience by three levels: connected, automation and intelligent interaction. The top four technologies driving the evolution of smarter homes are connectivity, sensors, edge device AI, and native user interface. Gartner ...
... Automation Anywhere BigPanda BMC Helix Freshworks Resolve Rezolve.AI Salesforce ServiceNow (Moveworks) ServiceNow (ServiceNow ITSM) Virtual Support Agent Operations Assistant IT Agent Advisory AI Search IT Content Generation Agentic ITSM AI for End-User Self-Service AI for IT Agents AI for Autonomous ITSM Inclusion ...
Analyst(s): Chris Matchett | Luis Fernandez | Siddharth Shetty
... Access Insights Already a Gartner client? CSOs and sales operations leaders can use this revenue action orchestration vendor analysis to evaluate and select the right partner to improve frontline sales productivity, pipeline and forecast visibility, and seller coaching. Overview What You Need to Know ...
Analyst(s): Alyssa Cruz | Steve Rietberg | Dan Gottlieb
... continues to evolve, so do the metrics that revenue and retention leaders need to track to measure performance effectively. This research reviews the top five measures the boards of directors care most about — and so should you. More Detail Gartner Research ...