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Forecast Analysis: Enterprise Application Software, Worldwide, 2026

Research Sep 2026

... adoption of agentic AI. Despite short-term headwinds, the long-term forecast remains robust due to continued investments in new AI capabilities. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Notes Gartner Insights Abstract ...

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First Take: Amazon Blocks Meta’s Muse, Making AI Agents the New Customer Data Battleground

Premium Research Sep 2026

... on emerging trends CMOs must prepare as Amazon’s block of Meta’s Muse AI signals a broader battle to govern AI agents and command customer experience. To protect first-party customer data and ad spending, CMOs must treat AI agents as a distinct customer class governed by transparent, opt-in frameworks. ...

Analyst(s): Lizzy Foo Kune | Jason Daigler | Mark O'Neill | Manoj Bhatia

First Take: Australian Medicare Breach Is a Technical Debt Reckoning

Premium Research Sep 2026

... Gartner First Takes Fresh insights on emerging trends CISOs must leverage the recent Australian Medicare data breach by AI agents to highlight the risk of similar incidents to their leadership, and prioritize paying down technical debt. This data breach shows the vulnerability of legacy infrastructure ...

Analyst(s): Craig Lawson | John Watts | Rob McMillan | Dean Lacheca | Richard Addiscott

First Take: OpenAI Dots and Meta Muse Turn the Agentic AI Race Into a Battle for Delegation

Premium Research Oct 2026

... Gartner First Takes Fresh insights on emerging trends Product leaders should see the release of OpenAI Dots and Meta Muse as confirmation that delegated agents join buyer attention as a driver of adoption. Providers will need to find a way to be the agent’s default. Soon, the most frequent users of ...

New Finance Organizational Models in AI-Native Organizations

Research Sep 2026

... client? AI-native organizations are designing finance functions around agentic AI, flatter structures, and outcome-aligned teams. CFOs can use emerging trends — “tiny” finance teams, reinvented middle-management layers with heightened importance of individual contributors, and high-agency talent — to reshape ...

Analyst(s): Brian Stickles | Shankar K | Hakan Gunaydin

First Take: Why New Models for AI Infrastructure Financing Matter to CIOs

Premium Research Aug 2026

... Gartner First Takes Fresh insights on emerging trends CIOs should prepare for a future where new infrastructure financing strategies influence the future of AI as much as technology innovation. NVIDIA’s partnership with major Wall Street firms aimed at mobilizing more than $500 billion is a prime example ...

Analyst(s): Lauren Wheatley | Mark Carroll

First Take: SAP and TechWolf Bet on Skills Data as the Next Big Enterprise Asset

Premium Research Oct 2026

... Gartner First Takes Fresh insights on emerging trends CHROs should treat SAP’s planned acquisition of TechWolf as a wake-up call. Skills intelligence is becoming a foundational data layer for HR. SuccessFactors and TechWolf customers should assess how skills intelligence supports their AI strategy and ...

Analyst(s): Gaurav Rajandekar | Rania Stewart | Josie Xing | Rachel Chiaro | Jeff Freyermuth

First Take: While AI Pioneers Debate, C-Suite Leaders Must Operationalize AI Safety

Premium Research Sep 2026

... Gartner First Takes Fresh insights on emerging trends CISOs, CIOs, and CPOs are the most influential cybersecurity decision makers, and are the de facto authority on AI safety. They must not wait for pauses or regulations, since sovereignty sets the pace of the AI race. Extend controls beyond the model ...

Forecast Analysis: Application Infrastructure and Middleware Software, Worldwide

Research Oct 2026

... traffic, consolidation around unified agentic platforms, and LCAPs becoming preferred agent development hubs. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s): Nicholas Carter | Harshita Chibber | Kelli Smith | Keith Guttridge | Varsha Mehta

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