... organizations today still struggle with its implementation, resulting in a success rate of only 29%. This research will help IT operations specialists use a service data model to overcome the challenges faced by managing low-level data in the CMDB. Overview Analysis Recommendations Conclusion Gartner Recommended ...
Analyst(s): Tyler Cheney
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... Agentic AI in infrastructure and operations will fail unless leaders mitigate the critical pitfalls inherent in a hybrid human-machine operating model. Heads of I&O must apply strategic I&O agentic AI risk mitigation plans to ensure success and capture productivity gains. Insights at a Glance Strategic ...
... demands for technological sovereignty have heightened interest in Kubernetes as a potential solution due to its platform independence and ability to conceptually run applications anywhere. This research helps heads of infrastructure and operations to evaluate the strengths and weaknesses of Kubernetes as ...
... Access Insights Already a Gartner client? As agentic Al transforms IT operations, heads of I&O must urgently reskill teams. Use the TOPICS framework to map and build the technical, operational and governance skills required to successfully design, deploy and manage Al agents. Insights at a Glance Impact ...
... configuration management database tool can be challenging, effective management provides valuable data that enhances IT service delivery and governance. IT operations specialists can use this research to learn how to successfully set up and manage CMDB tools. Overview Problem Statement The Gartner Approach The ...
... Infrastructure and operations professionals often face challenges when assessing large, established on-premises application portfolios for migration suitability. This framework provides a structured approach to assess what the “best execution venue” for any application might be based on risk, cost, and ...
... client? Downtime in cyber-physical systems can cause severe operational disruptions and pose risks of physical harm. Cybersecurity leaders must establish robust backup and recovery capabilities in CPS to minimize downtime, prevent physical harm, and ensure resilient business operations. Insights at a Glance ...
... hybrid infrastructure have made technology costs volatile and less predictable. CIOs must make strategic cost management a CIO-infrastructure and operations imperative to maintain economic line of sight, enforce disciplined decisions and scale infrastructure, cloud and AI without losing control. Insights ...
... Gartner client? Rapid growth in the resale market and consumer desire for an improved returns experience are complicating traditional supply chain product flows. This research advises retail CSCOs how to build multidirectional agility into their supply chain strategy and operations. Insights at a Glance Impact ...