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Research Apr 2026
... Access Insights Already a Gartner client? As infrastructure and operations evolve to enable autonomous business, closing skills gaps is a major challenge in workforce planning. Heads of I&O must mandate an AI-powered IT skills inventory and AI governance framework to ensure employees stay current and ...

Analyst(s):   Melanie Freeze
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Research Mar 2026
... AI disruption and industry uncertainty elevate supplier risk. CMOs must retool media agency relationships to support integrated, AI-native media operations. Changes to strategy, scope, and structure should all be on the table. Insights at a Glance Strategic Planning Assumptions Impact Brief Actions ...

Analyst(s):   Eric Schmitt
Research Mar 2026
... Access Insights Already a Gartner client? For new heads of infrastructure and IT operations, having a strategy to align I&O with business priorities is not enough. They must also build advocacy and true connections across the enterprise. This note offers practical steps to move beyond alignment and secure ...

Analyst(s):   Paul Wang
Research Feb 2026
... Gartner client? Agentic AI will redefine enterprise execution, advancing AI from task support to measurable, outcome-driven automation within core operations. Agentic AI software spend is projected to reach $985 billion by 2030, growing at a 62.7% CAGR from 2025 to 2030 as enterprises scale adoption. ...

Analyst(s):   Amarendra .   |   Kay Arnott   |   John Lovelock   |   Arunasree Cheparthi
Research Feb 2026
... Access Insights Already a Gartner client? Agentic AI transforms I&O into semiautonomous operations. To succeed, heads of I&O must operationalize data as a formal product. Assign an I&O data platform owner, supported by a sponsor and entity owners, to unify telemetry, knowledge graphs, and digitized wisdom ...

Analyst(s):   Chandra Mukhyala   |   Deepak Seth
Premium Research Feb 2026
... Autonomous drones will become the default technology for monitoring and moving everything in the low-altitude economy. In 2026, new legislation will unleash autonomous drones into a host of enterprise applications, enabling greater efficiency, improved safety, and reduced operational costs. CIOs and ...

Analyst(s):   Monica Basso   |   Tsuneo Fujiwara   |   Bill Ray
Research Feb 2026
... Gartner client? Digital sales rooms can optimize the buyer experience and improve buyer-seller engagement and collaboration, resulting in higher-quality deals. Sales operations leaders can use this guide to identify vendors offering products to improve buyer experience and sales revenue. Overview Strategic ...

Analyst(s):   Melissa Hilbert   |   Luke Tipping   |   Mark Paine
Research Aug 2017
... Digital Security for Communications Service Providers Digital Government Technology Platforms Internet of Things in Russia At the Peak Digital Security Data and Analytics in Russia Smart City Framework EA Governance Sliding Into the Trough Application Portfolio Management Hybrid IT Cloud Computing in Russia ...

Analyst(s):   Petr Gorodetskiy
Announcement March 29 2022
... don’t. The 2022 trends in this category include: connected governance, AI risk management, vendor and region ecosystems, and expansion to the edge. Gartner clients can read more in “Top Trends in Data and Analytics, 2022.” More detailed analysis on this year’s trends is available in the complimentary ...
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