... broader digital sovereignty strategy. These risks are no longer theoretical — sanctions, legal conflicts and vendor decisions can directly disrupt operations. This session explores how CIOs can assess risks across operational control, technology dependencies and supply chains. Gartner experts provide a ...
Analyst(s): Robert Stoneman
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... as adoption, automation and intensifying competition reshape all aspects of software engineering. Use this research to compare vendors, assess key trends and select technologies to boost developer productivity and maximize ROI from agentic workflows. Strategic Planning Assumptions Market Definition/Description ...
Analyst(s): Matt Brasier | Keith Holloway | Philip Walsh | Neha Agarwal | Nitish Tyagi
... Organizations must implement process mining platforms to gain real-time, unbiased visibility into their operations and accelerate digital transformation. This note guides enterprise application leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview ...
... goal-oriented systems. Software engineering leaders must integrate agentic AI capabilities into composable architecture and standardize agent integration and operations to drive AI agent adoption. Gartner Insights Abstract ...
... symptoms. This five-step framework enables customer service teams to address root causes by combining human judgment with AI insights, streamlining operations, and transitioning from reactive to proactive problem solving. Gartner Insights Abstract ...
... Access Insights Already a Gartner client? Infrastructure and operations teams frequently fail to implement effective FinOps for AI projects. Such projects are often experimental and unpredictable, with uncertain timelines and budgets. They are not well aligned to typical FinOps processes and tools. ...
... The increasingly complex cybersecurity regulatory landscape, including new requirements for generative AI, poses challenges to business operationsin China. CIOs and their cybersecurity teams can use this tool to identify key requirements and prepare for discussions with their legal teams. When to Use ...
... AI is experiencing rapid evolution and is being integrated into nearly all digital commerce functions. This trend will speed up, driving new ways to interact and automate. By 2030, digital commerce leaders must leverage smart technology to boost efficiency and meet customer expectations. Gartner Insights ...
... experience roles are evolving. Although customer experience jobs and org structure vary widely to suit the different verticals, Gartner observes common trends, including more expansive leadership, the need for an AI integration skill set, and a greater focus on customer data and understanding. Gartner Insights ...