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Premium Research Jul 2026
... them from assessing long-term impacts or building the essential groundwork required. This guide offers resources to create an AI strategy for IT operations, ensuring optimal AI integration and agility for evolving needs. Overview Steps Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ashish Banerjee   |   Ajeeta Malhotra
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Research Dec 2022
... Access Insights Already a Gartner client? The outlook for the short to medium term indicates that communications service provider CIOs must make a strategic choice — double down on digital acceleration or become risk-averse and revert to cost reduction only. This choice will directly impact the compet ...

Analyst(s):   Juha Korhonen   |   To Chee Eng   |   Kosei Takiishi   |   Amresh Nandan   |   Susan Welsh de Grimaldo
Premium Research Jun 2026
... Agentic AI elevates IT operations from human-driven processes to autonomous, intelligent decision making — providing heads of I&O with service-level-assured outcomes that continuously optimize cost, performance, and cyber resilience for self-governing, self-healing mission-critical environments. Insights ...

Analyst(s):   Jeff Vogel
Announcement September 14 2023
... September 14, 2023 Gartner Identifies the Top Strategic Technology Trends in Software Engineering for 2023 and Beyond Analysts Explore Industry Trends at Gartner Application Innovation & Business Solutions Summit in London Gartner, Inc. announced the top strategic technology trends in software engineering ...
Premium Research Jul 2026
... Cloud services shift total cost of ownership to total cost of operation, with ERP moving from discrete to continuous spending, which makes it more difficult to identify and track. This note explains the cost categories of ERP TCO for each phase of ERP life cycle: Implement, Operate, and Exit. Insights ...

Analyst(s):   Tomas Kienast   |   David Penny
Premium Research Sep 2024
... Top market share gains in security came from vendors targeting buyers’ intent to consolidate products and use enterprise licensing agreements. Other vendors grew by addressing new pain points like cloud and AI security, reducing adoption friction and addressing CISO interest in zero-trust security. ...

Analyst(s):   Neil MacDonald   |   Hai Swinehart
Premium Research Jan 2024
... Security and risk management leaders face disruptions on multiple fronts: technological, organizational and human. Preparation and pragmatic execution are vital to address these disruptions and deliver an effective cybersecurity program. Overview Strategic Planning Assumptions What You Need to Know ...

Analyst(s):   Felix Gaehtgens   |   Paul Furtado   |   William Candrick   |   Tom Scholtz   |   Pete Shoard   |   Anson Chen   |   Jeremy D'Hoinne   |   Richard Addiscott   |   Chiara Girardi
Premium Research Jul 2025
... Gartner First Takes Fresh insights on emerging trends On 19-20 July 2025, Microsoft and CISA confirmed the active exploitation of a critical RCE vulnerability (CVE-2025-53770, CVSS 9.8) in on-premises SharePoint server environments. This event significantly reinforces Gartner’s long-standing imperative ...

Analyst(s):   Emerging Tech and Trends Security Research Team
Webinar On-Demand
... which trends in software engineering have the greatest potential impact for their organization. Join this complimentary IT webinar as a Gartner expert shares the Gartner top strategic technology trends for software engineering to keep your organization heading safely into the future. Each trend represents ...

Analyst(s):   Joachim Herschmann
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