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Premium Research Nov 2025
... to dynamic environments. This is a strategic inflection point: the fusion of cognitive and physical capabilities is set to redefine productivity, operations, and long-term competitiveness. Gartner Research ...

Analyst(s):   Christian Stephan   |   Bill Ray
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Research Jan 2026
... GenAI-driven maintenance, and autonomous mobility are transforming transportation operations, driving efficiency, compliance, and new revenue streams. CIOs must harness these innovations in order to gain a competitive edge in this rapidly evolving landscape. Overview Strategic Planning Assumptions Analysis ...

Analyst(s):   Jonathan Davenport   |   Shivani Palepu   |   Kristian Steenstrup   |   Bettina Tratz-Ryan
Premium Research Dec 2025
... CSCOs have a growing need to guide teams in prioritizing high-impact AI use cases for their supply chain operations. Use this workshop template to align innovative ideas with supply chain strategy and goals, channeling investment efficiently and driving measurable value at pace. When to Use Directions ...

Analyst(s):   Julia von Massow   |   Anshita Mundra
Premium Research Jan 2026
... should adopt a holistic view of technical debt that extends beyond software development concepts to fully address its impact. This research offers IT operations specialists and architects valuable insights into the debt accumulated by I&O and provides practical strategies for addressing it. Overview Analysis ...

Analyst(s):   Steve White
Premium Research Jan 2026
... As organizations operate in complex IT environments, backup and data protection platforms are essential for data to be reliably recovered after cyberattacks or other incidents. This note guides heads of infrastructure and operations to learn from the implementation experiences of their peers shared on ...

Analyst(s):   Peer Community Contributor
Premium Research Jan 2026
... Advances in AI-driven, autonomous LAN infrastructure make investment in enterprise wired and wireless LAN infrastructure solutions essential for organizations seeking performance and future readiness. This note guides infrastructure and operations leaders to learn from the implementation experiences ...

Analyst(s):   Peer Community Contributor
Research Dec 2025
... leadership will be defined by product managers who capitalize on agentic AI to transform CloudOps, enabling proactive, autonomous and agent-native operations. Overview Strategic Planning Assumption(s) Analysis Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Wataru Katsurashima   |   Ashish Banerjee
Premium Research Jan 2026
... AI-driven services are shifting control from clients to service providers, raising urgent sovereignty concerns over data, operations and technology. Tech services leaders need to assertively address these concerns to avoid regulatory and reputational risks and loss of business. Insights at a Glance ...

Analyst(s):   Fernando Pereiro   |   Rene Buest
Premium Research Feb 2026
... assuage board anxiety and protect value, CFOs must unite experts from operational, legal, and technological domains to integrate continuous risk operations into AI deployment. Insights at a Glance Strategic Planning Assumptions Issue Context Impact Brief Implications Contributors Gartner Recommended ...

Analyst(s):   Janel Everly
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