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Research Dec 2025
... Gartner client? The generalist product manager is obsolete. Tech CEOs who resist change will face strategic decline and stalled AI progress. Product operations is the new role which must own AI tool governance and automation to accelerate value and manage risk at scale. Overview Analysis Gartner Recommended ...

Analyst(s):   Clifton Gilley
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Premium Research Jan 2026
... Sales organizations are seeking ways to increase productivity, but the rise of agentic AI makes it harder to identify and prioritize use cases. Sales operations leaders can use this toolkit to efficiently evaluate and select practical use cases aligned with Gartner seller time spend diagnostic data. When ...

Analyst(s):   Bill Yetman   |   Dan Gottlieb   |   Adnan Zijadic   |   Daniel Hawkyard
Premium Research Dec 2025
... CSCOs who focus solely on operations risk exclusion from enterprisewide strategic planning and decision making. To drive transformation and demonstrate value, CSCOs must position the supply chain as an agile, strategic engine that influences leadership and builds holistic capabilities. Insights at a ...

Analyst(s):   Beth Moller
Research Apr 2026
... Access Insights Already a Gartner client? Content marketing platforms now orchestrate the entire AI-driven content operation. CMOs should assess how platforms use agentic workflows, enforce governance, and optimize content for both traditional channels and AI answer engines to drive ROI. Overview Strategic ...

Analyst(s):   Jess Walker   |   Rene Cizio   |   Jeff Cohen
... maturity of the HR function, pinpointing areas of success and gaps for improvement. Business impact Theresita was able to prioritize the top 3 areas to focus on moving forward in streamlining her HR strategy, and create a comprehensive roadmap to guide HR's future at Patagonia. Industry Apparel Revenue Approx ...
... or insufficient support, both of which the GC can exert direct control over.   In the fall of 2020, Gartner surveyed 200 GCs and legal operations managers to measure their satisfaction with legal transformation outcomes in their departments. Only 49% agreed that the projects met GC expectations for quality ...
Announcement July 11 2023
... insights and findings to prepare attendees for the year ahead: NEW AI Joins the Team: “Hello World!” Top Strategic Predictions for 2024 & Beyond: The Year Everything Changed Top Strategic Technology Trends for 2024 CIO and Technology Executive Agenda for 2024 CEO Concerns 2024 — Implications and Actions ...
Webinar On-Demand
... to Gartner, 21% of CEOs say AI is the top disruptive technology for their organization, and a fear of missing out may drive their behaviors. Despite the outlandish AI hype, turning the promise of AI into reality is not a given: 49% of leaders highly involved in AI report that their organizations struggle ...

Analyst(s):   Walter Harmon   |   Denise McCurdy   |   Pinkaj Klokkenga   |   Celestine Pressley
Research Aug 2017
... Matrix Off the Hype Cycle On the Rise Blockchain in Oil and Gas Predictive Analytics and Postmodern ERP Cloud HPC for Upstream Modeling Augmented Reality/Virtual Reality in Oil and Gas Analytics Governance Digital Twin Remote Operations 3D Printing in Oil and Gas At the Peak API Economy Prescriptive ...

Analyst(s):   Rich McAvey   |   Simon Cushing
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