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Research Nov 2025
... Access Research Already a Gartner client? Improving software quality is one of the top performance objectives for software engineering leaders, yet only 60% of their teams meet or exceed expectations. Software engineering leaders must improve their quality approach by using this model to assess their ...

Analyst(s):   Joachim Herschmann   |   Will Grant   |   Aaron Harrison   |   Ross Power
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Premium Research Jan 2026
... technological change and evolving consumer behavior intensify competitive pressures. This research helps CMOs benchmark digital strategies, identify top performers, and build agility for sustained brand relevance. Index Performance Class and Category Performance Gartner Recommended Reading Methodology ...

Analyst(s):   Dipakshi Mehra   |   Greg Carlucci
Research Jan 2026
... Insights Already a Gartner client? Microsoft clients face an increase in pricing, negotiation and dependency challenges. The breadth of procured services and products adds complexity to those challenges. IT sourcing leaders can leverage this top view of Gartner’s research to drive a consolidated cost management ...

Analyst(s):   Yoann Bianic
Research Dec 2025
... client? Tech CEOs who adapt to AI by focusing on using AI to enhance core product strengths are igniting demand, accelerating revenue and achieving top investor valuations. These CEOs are aiming AI squarely at making product capabilities customers value most 10x better, 10x faster and 10x smarter. Overview ...

Analyst(s):   Mark Wesker   |   Elisabeth Torres-Schulte
Research Dec 2025
... market is forecast to grow 34.0% in 2026, reaching $1.11 trillion in 2029. Indirect AI services will account for over 50% of spending from 2028 onwards, as organizations implement applications that incorporate AI as a bundled capability. What You Need to Know Findings: Top-Line Results Gartner Recommended ...

Analyst(s):   Kay Arnott   |   Colleen Graham
Research Dec 2025
... benchmarks are key building blocks for mature cost management practices. Not all benchmarks are equal, therefore CIOs and IT Leaders should leverage both top-down benchmarks for business value optimization discussions, as well as bottom-up benchmarks for more targeted cost optimization efforts. Overview What ...

Analyst(s):   Prachi Tyagi   |   Jamie Guevara   |   Eric Stegman   |   Pankaj Mehta   |   Aditi Sharma
Premium Research Dec 2025
... functional efficiency, drive decision making, support communications, and personalize rewards. CHROs can use this research to understand the top risks of leveraging AI in total rewards, and to identify and prioritize AI use cases for total rewards. Insights at a Glance Issue Context Impact Brief More Detail ...

Analyst(s):   Sarah Marblestone   |   Nora Stechschulte
Premium Research Jan 2026
... key board of directors responsibility, yet many boards are not taking action on this critical risk. Gartner interviewed 25 current and former CHROs at top global organizations and identified six lessons learned that help improve CEO succession planning. Insights at a Glance Issue Context Impact Brief CEO ...

Analyst(s):   Alexander Kirss
Premium Research Jan 2026
... Sixty-five percent of CAEs report that providing assurance over AI is a top priority for them in the next year. Benchmark peer approaches to auditing organizational AI use and the industry standards used to support those audits to inform your audit planning and coverage. Insights at a Glance Issue Context ...

Analyst(s):   Audit Research Team
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