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Research Jan 2026
... Access Insights Already a Gartner client? After organizations choose to outsource their logistics operations, the subsequent critical step involves determining an optimal systems strategy. This briefing outlines the five essential criteria that logistics leaders should evaluate to make informed decisions ...

Analyst(s):   Randy Eck
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Premium Research Apr 2026
... Due to the firefighting nature of the IT infrastructure and operations function, I&O staff typically lack both the protected time needed to solve perennial problems as well as the exposure to other IT domains and business functions that inspire new ways of working. This lack of time and exposure stifles ...

Analyst(s):   Joe Rogus
Video April 22 2026
... can drive shared services success by focusing on three priorities: Determining what to share and how to capture value Structuring shared service operations and delivery to optimize performance Navigating the financial side and managing cost frictions Our clients have access to a constant stream of timely ...
Premium Research Sep 2025
... s cybersecurity program, and IAM is indispensable for critical cybersecurity initiatives, including zero trust. CISOs must champion identity-first security, integrate IAM and cybersecurity teams, and take advantage of IAM as a strategic business enabler. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Oscar Isaka   |   Phillip Shattan   |   Zachary Smith
Premium Research Aug 2025
... remote workers originate the majority of enterprise data traffic, driving a need to transform enterprise network backbones. Programmable networks, security convergence, cloud adjacency and AI-assisted automation are the new competitive frontiers. Overview Analysis Background and Context The Impact Conclusion ...

Analyst(s):   Gaspar Valdivia
Premium Research Sep 2025
... enterprise applications and knowledge management; yet, poor data quality and weak information governance often lead to project failures and costly data security issues. Enterprise application leaders must urgently prioritize data transformation to support fluid knowledge for AI-ready practices. More Detail ...

Analyst(s):   Darin Stewart   |   Jed Cawthorne   |   Stephen Emmott   |   Marko Sillanpaa   |   Rachel O'Farrell
Premium Research May 2025
... Cybersecurity-induced friction occurs when employees need to exert “unnecessary” effort to comply with security measures, impacting productivity and leading them to adopt less secure practices. This research offers cybersecurity leaders with four actionable best practices to mitigate this friction. ...

Analyst(s):   Rahul Balakrishnan
Premium Research May 2025
... User authentication enables identity verification of people already known to an organization to provide identity-first security across the organizational network. This note guides identity and access management leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. ...

Analyst(s):   Peer Contributors
Premium Research Jul 2025
... Organizations are struggling to scale GenAI deployments across their enterprise applications, citing concerns over value, security and governance, skills, and adoption. This research helps application leaders overcome these challenges by using four key ingredients to build a successful GenAI strategy ...

Analyst(s):   Tori Paulman   |   Erin Pierre   |   Max Goss
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