... and extend time to value by overinvesting in hype-driven solutions. Learn how to build an AI investment portfolio to drive faster ROI and minimize waste. Insights at a Glance Why This Matters Now Actions How to Build an HR AI Investment Portfolio Success Measures Gartner Recommended Reading Gartner Insights ...
Analyst(s): Lydia Wu | Bestin Samuel | Alex Chertoff | Alex Chertoff
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... Access Insights Already a Gartner client? Third-party LLMs and AI agents intercept customer interactions, disrupting traditional data-driven strategies and risking a “data drought.” Support leaders must develop the infrastructure, trust frameworks and incentives necessary to engage with customers thro ...
... Access Insights Already a Gartner client? Reference architectures set guardrails for delivery teams, guiding them toward the future-state architecture, but are difficult to produce for overstretched EA teams. Heads of enterprise architecture can use this research collection to learn how AI can boost t ...
Analyst(s): Lucas Kobat | Shubhangi Jena | Darin Stewart | David Sugden | Andrei Razvan Sachelarescu | Ankita Khilare
... Over half of strategies miss their goals, but successful ones achieve double the revenue growth. Improve success by aligning IT to enterprise strategy, communicating it effectively, and continuously evolving it to adapt in a changing environment. Gartner Recommended Reading Gartner Insights Abstract ...
... Decentralized analytics has led to rampant metric inconsistency. Data and analytics leaders must increase metric consistency and trust by treating key metrics as analytic products, applying life cycle management, certifying content, and offering a user-friendly catalog to enable better decisions. Ins ...
Analyst(s): Edgar Macari | Christopher Long | Kurt Schlegel
... In the U.S., local communities are increasingly pushing back against proposed data center construction in their neighborhoods. Growing zoning restrictions are placing additional demands on developers to ensure that future capacity commitments are based on permitted and socially durable sites. Insight ...
... Access Insights Already a Gartner client? The quantum threat demands immediate action, due to the compressed time available to migrate to postquantum cryptography and the irreparable damage of “harvest now, decrypt later” for every day delayed. Cybersecurity leaders must articulate, justify and secure ...
Analyst(s): Elizabeth Davis | Mark Horvath | Sarah Almond
... Access Insights Already a Gartner client? Process mining enables organizations to uncover inefficiencies, bottlenecks and hidden patterns in their operational processes. Success requires heads of enterprise architecture and enterprise application leaders to take a gradual approach in scoping the imple ...
... Access Insights Already a Gartner client? Quality leaders who treat cultural integration as a core operational priority — not a soft, secondary activity — capture significantly more post-acquisition value. The first 90 days set the trajectory: Organizations that act decisively, establish a unified cul ...