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Research May 2026
... AI will fundamentally reshape cloud buying behaviors by augmenting most human-driven procurement activities. Cloud providers must prepare now for this transformation, as those without agentic-to-agentic (A2A) buying capabilities will risk being excluded from buying journeys. Overview Strategic Planning ...

Analyst(s):   Jimmy Chuang
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Research Sep 2026
... Access Insights Already a Gartner client? CMOs are under pressure to justify their CX spending. By correlating CX improvements to business KPIs, they can demonstrate CX’s role in driving growth and reducing costs, enabling marketing to build a strong business case and gain support for CX initiatives. I ...

Analyst(s):   Brian Lannan
Premium Research Dec 2024
... Technology disruptions and economic uncertainties have altered customer buying behavior. This research offers best practices for chief sales officers to boost B2B sales revenue by creating a simplified buying experience that reflects changing purchase preferences. Overview Introduction Analysis Gartner ...

Analyst(s):   Sales Research Team
Premium Research Jul 2026
... adoption, this toolkit equips GCs with customizable presentations to communicate value, set mandatory usage expectations and secure business partner buy-in for legal self-service tools. When to Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Chelsea Sweeney
Premium Research Jun 2026
... The EU wields enormous buying power to boost its own tech ecosystem with a collective IT spend of over $698 billion, making it strategically autonomous. Product leaders targeting the EU must be ready to navigate local policy enforcement, local purchasing preferences, and a highly fragmented market. ...

Analyst(s):   Gregor Petri   |   Fernando Pereiro   |   Rene Buest   |   Mark Petty
Premium Research Aug 2026
... As GenAI influences the B2B buying journey, brands risk losing visibility and influence. To win early consideration and drive confidence in purchase decisions, demand generation leaders must align human buyer engagement efforts with optimized GenAI buyer touchpoints across the entire B2B journey. Insights ...

Analyst(s):   James McCormick
Premium Research May 2026
... Data and model offerings are evaluated considering an organization’s current technology environment and business context, requiring seamless integration, enterprise-grade security, and domain- and industry-specific relevance. High-tech executives should focus on aligning offerings and messaging to t ...

Analyst(s):   Arjun Boparai
Premium Research Jul 2026
... A zero-trust strategy fails due to inconsistent definitions and misaligned expectations, not because of technology. Cybersecurity leaders must clearly define its purpose, connect it to business outcomes, and communicate value across stakeholders to drive long-term success. Insights at a Glance What Ma ...

Analyst(s):   Mike Leibovitz   |   Charlie Winckless   |   Dale Koeppen
Research Jul 2026
... Cybersecurity leaders often face organizational resistance and stakeholder friction when deploying data loss prevention programs. Secure cross-functional buy-in by applying five tactics that reframe DLP around business risk, compliance and AI readiness. Insights at a Glance Strategic Planning Assumption Impact ...

Analyst(s):   Niyati Daftary   |   Paulo Aresta
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