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Premium Research May 2026
... transformation, CHROs should use this targeted communication toolkit to conduct one-on-one C-suite meetings, address individual executive priorities and drive buy-in before the group pitch. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Dominique Karesh
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Research Aug 2026
... Outcome-led, customer-centric storytelling using the OSIR framework helps high-tech executives improve relevance, reduce buyer effort and support better buying decisions. Insights at a Glance Impact Actions How to Execute Success Measures: What Good (and Poor) Storytelling Looks Like Gartner Recommended Reading ...

Analyst(s):   Molly Beams   |   Manav Jain   |   Brayden Napoli
Premium Research Sep 2026
... As AI becomes the interface for work, application leaders must decide when ERP vendor ecosystems are sufficient and when business requirements warrant an independent intelligence layer. This research provides four considerations to evaluate that choice. Insights at a Glance Strategic Planning Assumpti ...

Analyst(s):   Dixie John   |   Denis Torii
Premium Research Sep 2026
... Healthcare provider AI buying has shifted toward pragmatic operational automation over clinical transformation. This research guides technology product and services leaders on aligning positioning, packaging, pricing, proof points, and partner strategies to win deals and drive immediate ROI. Insights ...

Analyst(s):   Jonathan Rivera   |   Theresa Beebe
Webinar On-Demand
... it's happening faster than ever. This can be difficult for employees because in an environment of constant change, it directly affects their work experience, and change is all they know. Today, employees face five times more changes at work than they did eight years ago. This constant change brings high ...

Analyst(s):   Jérôme Mackowiak
Premium Research Oct 2026
... responsibility of IT and business functions. High-tech executives offering AI solutions must address this in their GTM strategies and target joint IT-business buying groups, aligning solutions to shared budgets, co-created goals and cross-functional barriers. Insights at a Glance Issue Impact More Detail Gartner ...

Analyst(s):   Arjun Boparai   |   Kevin Lindsay   |   Brayden Napoli
Premium Research Jul 2026
... SAP’s Max Success Plan offers a continuous, value-advisory, consumption-driven model, but brings new risks such as unclear responsibilities, higher costs, and reduced accountability. IT SPVM leaders should review the model now, define clear ownership, and require outcome-based measures before subscr ...

Analyst(s):   Allan Wilkins   |   Katarzyna Fonteyn
Research Jun 2026
... Access Insights Already a Gartner client? Many observability investments fail to deliver ROI due to poor platform fit. Heads of I&O should use this framework to design a proof of value to validate business outcomes, control costs, and ensure success. Insights at a Glance Impact Actions Cautions How to Exec ...

Analyst(s):   Aparna Bhaumik   |   Martin Caren
Premium Research Jun 2026
... As HR leaders shift their AI investments from basic administrative automation to strategic workforce planning, high-technology executives and their teams need to adapt. Success requires balancing immediate sales of fast-ROI operational tools with long-term roadmaps for more strategic use cases. Insig ...

Analyst(s):   Michelle Shapiro
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