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Premium Research Jul 2026
... gaps or augment missing/underperforming capabilities. This note guides infrastructure and IT operations leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peer Community Contributor
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Premium Research Jul 2026
... Organizations experience frequent change, yet many efforts rely on one-time, initiative-specific training. To build sustained change readiness and continuous change adoption, HRBPs should identify key skills, embed them in everyday workflows, and reinforce them through managers and AI-enabled systems ...

Analyst(s):   Simrat Kaur
Premium Research Jul 2026
... Software engineering is the first major domain of knowledge work to experience AI-enabled cognitive offloading at scale. Software engineering leaders must prevent agentic AI adoption from eroding the skills required to build, understand, evaluate and evolve complex software. Insights at a Glance Strategic ...

Analyst(s):   Philip Walsh
Research Aug 2026
... Access Insights Already a Gartner client? OpenAI’s agent ecosystem empowers employees with autonomous workflows and an improved user experience. Heads of enterprise applications must adopt strategic approaches to maximize value and manage operational risks from OpenAI agents. Insights at a Glance Impact ...

Analyst(s):   Sohail Majumdar   |   Adam Preset
Research Aug 2026
... Access Insights Already a Gartner client? Organizations are increasingly deploying agentic capabilities to deliver adaptive, AI-driven customer experiences and increase operational agility. This research provides digital commerce leaders with six best practices for successful implementation. Insights ...

Analyst(s):   Aditya Vasudevan
Premium Research Aug 2026
... integration priorities and architectural intent before selecting iPaaS. This note guides software engineering leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peer Community Contributor
Premium Research Aug 2026
... manage high-volume traffic and demand stable operations. This note guides heads of infrastructure and IT operations to learn from the implementation experiences and recommendations shared by their peers on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peer Community Contributor
Premium Research Jul 2026
... Talent management leaders exploring AI use in employee performance management must assess how to improve employee experience without increasing risk. Aligning performance management AI use cases with wider enterprise AI strategy leverages existing infrastructure to provide the most value for HR. Insights ...

Analyst(s):   Kate Jensen
Premium Research Aug 2026
... As AI powers both content creation and discovery, weak governance can lead to inconsistent messaging, compliance risks, and fractured buyer experience. Use this toolkit to assess content governance maturity and establish the accountability and guardrails needed for both humans and machines. When to Use ...

Analyst(s):   Isoke Mitchell
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