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... Impact Following a spinoff, Kyndryl turned to Gartner to help reinvent itself and transform its infrastructure services into innovative digital experiences for customers. Kyndryl, a leading tech services firm, partnered with Gartner to reinvent its market approach after a major spinoff. Gartner’s insights ...
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... joining Gartner, Kit worked in a number of roles within Consulting, and has over 5 years of experience delivering strategy and complex change programmes in the public, private and financial services sectors. His experience has included delivering a national vaccination programme in response to COVID-19, as ...
... selection, procurement and implementation of software as well as advising on the underlying strategy. Mr. Koehler-Kruener has more than 24 years of experience in support, product management, sales and consultancy roles. Prior to joining Gartner, he was a freelance consultant, analyst, trainer and facilitator ...
Video May 06 2026
... Semiconductor Reset: Who Wins in a Constrained Market This virtual session with Gartner analysts Alejandro Santalo and Cori Masters is your opportunity to experience actionable insights usually reserved exclusively for our clients. How to build resilience against semiconductor market volatility As organizations ...
Premium Research Feb 2026
... governance efforts drive consistency across content assets, but brand experience spans all interactions. CMOs can use guidance to use AI to uphold brand standards across key sales and service interactions, ensuring consistent brand experiences beyond content. Insights at a Glance Issue Context Impact Brief ...

Analyst(s):   Carlos Guerrero
Research Jul 2026
... Insights Already a Gartner client? The unified communications market is projected to yield low single-digit growth over the next two years as solutions experience heightened saturation. Providers focusing on value-added AI capabilities across collaboration, video and CX functionality will be best positioned ...

Analyst(s):   Megan Fernandez   |   Ajit Patankar   |   Nitin Narang   |   Pankil Sheth
Research Jun 2026
... The unified communications (UC) market is poised to yield low single-digit growth over the next two years as communications and meetings solutions experience heightened saturation. Providers enhancing their portfolios with value-added AI collaboration, video and CX functionality will be best positioned ...

Analyst(s):   Megan Fernandez   |   Pankil Sheth   |   Nitin Narang   |   Ajit Patankar
Premium Research Aug 2026
... In an AI world where technology makes everything faster, organizations need to protect the human experience to avoid becoming a sterile output generator. CHROs can use rituals — intentional, planned acts performed regularly to drive purpose and connection — as part of organizational culture strategies ...

Analyst(s):   Sarah Jackson
Research Jul 2026
... Access Insights Already a Gartner client? While enterprise buyers possess AI tools and experience, they struggle to generate enterprise-scale value. Future AI services differentiation will not come from use-case discovery or model deployment, but from helping clients redesign the decision systems, governance ...

Analyst(s):   Danny Ryan
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