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Premium Research May 2024
... headlines about cloud provider vulnerabilities, cloud incidents continue to be dominated by configuration and identity errors on the part of the user. Security and risk management leaders can ensure their clouds are configured securely by using the capabilities identified in this research. Gartner Research ...

Analyst(s):   Charlie Winckless
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Research January 06 2026
... customer service strategy. Download the Customer Service Leadership Predictions guide to: Get recommendations for balancing tech innovations with security measures. Learn how AI can enhance voice interactions within customer service channels. Uncover the future trends shaping the landscape of customer ...
Research Oct 2020
... Innovation Geographic Strategy Quadrant Descriptions Leaders Challengers Visionaries Niche Players Context Market Overview The Future of the IIoT Edge Is Container-Based IoT Remains the Primary Catalyst Driving Real IT/OT Convergence IIoT DataOps Gartner Recommended Reading Ability to Execute Completeness of ...

Analyst(s):   Ted Friedman   |   Emil Berthelsen   |   Alfonso Velosa   |   Peter Havart-Simkin   |   Eric Goodness   |   Katell Thielemann   |   Scot Kim
eBook January 29 2026
... effectively implementing IoT in your organization by addressing its top four challenges. Download a copy now to learn how to: Capture business value Address security risks Find the right talent Stay ahead of emerging technology ...
Research Jan 2026
... assistants are AI-first applications powered by GenAI models to augment human capabilities with RAG search, deep reasoning, agentic AI tools and enterprise security. The EAIA is becoming the “front door” for employees to use AI to research, analyze data and streamline content. Overview Strategic Planning Assumptions ...

Analyst(s):   Jason Wong   |   Max Goss
Research Jan 2026
... guides China’s software leaders on market trends, key technologies, adoption strategies, and ways to boost quality and efficiency while addressing security and legal risks. Overview Strategic Planning Assumption Market Definition Market Description Market Direction Market Analysis Representative Vendors ...

Analyst(s):   Wei Jin
Premium Research Dec 2025
... 2025, Microsoft announced that select Intune Suite capabilities will be included in Microsoft 365 E3 and Microsoft 365 E5 subscription plans. I&O and security leaders should review this research to assess these features, evaluate their organizational fit, and strategically plan purchases and renewals to ...

Analyst(s):   Dan Wilson   |   Lina Al Dana   |   Tom Cipolla
Premium Research Nov 2025
... Zero Trust Packet Routing (ZPR) is a proposed standard that embeds security within the Internet Protocol (IP) and represents a potential paradigm shift, offering significant value as well as competition to current solutions. CPOs building the value of ZPRs into current product offerings create significant ...

Analyst(s):   Andrew Lerner   |   Charanpal Bhogal
Premium Research Oct 2025
... policies reduce control, complicate compliance and increase security risks. Identity architects should adopt centralized runtime authorization with decentralized enforcement and a multitiered architecture aligned to CeDeSec for improved security and regulatory compliance. Architecture Brief Architecture ...

Analyst(s):   Mehmet Yaliman
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