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Research Jul 2025
... Access Research Already a Gartner client? Leaders today face constant uncertainty from technological change, economic pressures, security threats and shifting priorities. Relying on a single leadership approach is insufficient. Heads of I&O can use this research to embrace an adaptive leadership approach ...

Analyst(s):   Sanchi Bhat   |   Erin Pierre   |   Joe Rogus   |   Ryan Shows
Research Sep 2025
... heads of I&O four practices to operationalize a zero-trust framework as a network modernization mandate — guiding their team, in partnership with security, to build and sustain zero-trust network operations. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Note ...

Analyst(s):   Mike Leibovitz   |   John Watts
Research Sep 2025
... of infrastructure and IT operations can leverage the ServiceNow AI Platform to help unify enterprise AI strategies but must carefully assess cost, security and governance implications to avoid potential pitfalls. Overview Strategic Planning Assumption(s) Introduction Impacts and Recommendations Gartner ...

Analyst(s):   Jan Cook   |   Andrew Miljanovski   |   Chris Laske
Premium Research Jun 2025
... The 2024 Gartner AI Mandates for the Enterprise Survey reveals security threats and data availability are tied for the top overall GenAI implementation challenges reported. However, challenge specifics differ across regions, industries, company size and AI maturity level. CIOs and AI leaders can use ...

Analyst(s):   Di Wang   |   Birgi Tamersoy
Premium Research Jun 2025
... integration (CI)/continuous delivery (CD) pipeline and approaches of blocking builds. It examines members’ existing CI/CD pipeline structure, their security policies and best practices on blocking builds, and the challenges of establishing an effective build blocking policy. Overview Summary of Results ...

Analyst(s):   Consult the Board Research Team
Research Apr 2025
... applications and data sources. Although software engineering leaders should allow teams to experiment with MCP, they must demand vigilance to mitigate security, stability and governance risks. Overview Strategic Planning Assumptions Introduction Description Benefits and Uses Risks Adoption Rate Alternatives ...

Analyst(s):   Jeremy D'Hoinne   |   Keith Guttridge   |   Gary Olliffe   |   Andrew Humphreys
Research Jul 2025
... Gartner client? Core requirements of SASE implementations will substantially change due to four external forces: the rise of AI, geopolitical risks, security platform expansion and evolving threats. Cybersecurity and I&O leaders must make strategic moves to avoid reduced SASE effectiveness and higher costs ...

Analyst(s):   Neil MacDonald   |   Andrew Lerner   |   John Watts   |   Charanpal Bhogal
Research Sep 2025
... either through approved or shadow AI usage. Cybersecurity and AI leaders must pilot AI usage controls now as part of a broader AI governance and security strategy to mitigate multiple risks associated with AI. Overview Introduction Description Benefits and Uses Risks Adoption Rate Alternatives Recommendations ...

Analyst(s):   Jeremy D'Hoinne   |   John Watts
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