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Premium Research Mar 2026
... Strategic cloud platform services enable enterprise digital transformation by integrating infrastructure, platform and transformation services. This note guides heads of infrastructure and IT operations to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommen ...

Analyst(s):   Peer Community Contributor
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Premium Research Jan 2026
... Sales force automation platforms utilize AI and advanced analytics to augment an organization’s core sales processes and streamline sales tasks. This note guides sales operations leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Metho ...

Analyst(s):   Peer Community Contributor
Premium Research Jan 2026
... Business process automation tools automate and monitor business processes to help organizations achieve their digital transformation and cost optimization goals. This note guides enterprise application leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner R ...

Analyst(s):   Peer Community Contributor
Premium Research Jan 2026
... In today’s highly connected world, DaaS delivers vital secure, cloud-hosted virtual desktops with centralized management and flexible, usage-based access. This note guides heads of infrastructure and operations to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...

Analyst(s):   Peer Community Contributor
Research Jan 2026
... Access Insights Already a Gartner client? Microsoft’s bold bet on GenAI and agents has improved M365 Copilot’s value proposition. However, large-scale adoption remains uncertain amid caution, economic headwinds, and limits to the AI readiness of organizations. Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Craig Roth
Premium Research Jan 2026
... IBM’s planned acquisition of Confluent, due to close in 2026, will impact their customers and the data integration tools and data management platforms markets. D&A leaders can use this research to review the implications of this acquisition and take actions to manage their data streaming portfolios. ...

Analyst(s):   Nina Showell   |   Thornton Craig   |   Michele Launi
Premium Research Mar 2025
... challenges and opportunities including lowering interest rates, new customer expectations and emerging technologies. Financial services leaders in banking can use these trends to inform strategies for digital transformation, customer experience and AI. Overview Conclusion Gartner Recommended Reading Note 1 ...

Analyst(s):   Benjamin Seesel   |   Sophia Palmstedt   |   Uri Lerner
Premium Research Feb 2026
... Customer fulfillment/order management is a domain full of AI opportunities across agentic, GenAI and ML-based AI. This research evaluates 20 AI use cases based on business value and feasibility to help supply chain leaders of B2C and B2B organizations discover and prioritize the most beneficial use cases ...

Analyst(s):   Chap Achen   |   Kevin Otto
Research Mar 2025
... Access Research Already a Gartner client? Retail CIOs rank improving customer experience, acquiring new customers and increasing revenue from existing customers as critical outcomes of their enterprises’ digital technology investments. Product leaders should align product roadmaps and go-to-market strategies ...

Analyst(s):   Sandeep Unni   |   Kelsie Marian
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