... Gartner client? Agentic AI continues to be a hot industry topic. Despite great potential, solutions built on agentic AI platforms will disappoint customers and fail to deliver value unless product leaders address five key blind spots and strengthen six core features in current platforms. Overview Analysis ...
Analyst(s): Radu Miclaus | Ray Valdes
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... results for long-term disappointment. This research shows how to monetize AI today with the flexibility to adjust the pricing model as market and customer expectations evolve. Insights at a Glance Strategic Planning Assumption Issue Impact Implications Contributors Gartner Recommended Reading Gartner ...
Analyst(s): John Santoro | Ron Burns | Marissa Schmidt
... the future with a higher focus on patient centricity for new modalities. While designing the supply chain to accommodate these new product lines, customer service expectations must be achieved for their existing therapies. Overview Steps Review Your Performance Gartner Recommended Reading Gartner Insights ...
... will be swept away by the GenAI and agentic AI waves. CPOs must own the control plane for delivering AI-ready data to build alignment with their customers’ AI initiatives. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...
... capability usage threshold” — the usage level required for meaningful change — will face account stalling and backsliding. To boost adoption depth, customer health dashboards must include this new measurement technique. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended ...
... Product marketing leaders must adopt an insights-driven model to claim their role as the orchestrator and driver of product, GTM and customer growth decisions. Clear ownership and communication of responsibilities are essential to deliver measurable business impact and sustain relevance. Insights at ...
Analyst(s): Rahim Kaba | Brooke Grimes | David Yockelson | Jen Kady
... CHROs must transform HR COEs into product design teams to leverage AI, fostering innovation and customer-centric solutions. This research serves as a guide for CHROs to plan this transformation and ultimately enhance business value and workforce outcomes through their COEs. Insights at a Glance Issue ...
Analyst(s): Blakeley Hartfelder | Zach Friedman | Ben Cook
... Access Insights Already a Gartner client? Customer AI cost volatility presents a major monetization opportunity for services tech CEOs. Launching AI FinOps-managed services with real-time metering and autonomous remediation can reduce clients’ AI spend by 35% to 40% while securing significant new recurring ...