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Research Apr 2026
... Access Insights Already a Gartner client? Oracle continues strategically pushing customers to cloud software, although most Gartner clients still manage Oracle workloads on-premise. SPVM leaders should learn the contract pitfalls with on-prem software including Java entitlements,partitioning policies ...

Analyst(s):   Brenna Detra   |   Wendy Morin   |   Chris Middlebrook   |   Rob Wilkes
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Research Apr 2026
... commerce leaders often struggle to effectively execute it. Discover how top-performing brands personalize inspiration, guidance, and advice for their customers in digital commerce. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ant Duffin
Premium Research May 2026
... availability of IBM Sovereign Core, IBM introduces a software-only offering for digital sovereignty that includes continuous controls monitoring. Customers must weigh the benefits of this do-it-yourself model against easier-to-deploy packaged sovereignty solutions. Overview Strategic Planning Assumption ...

Analyst(s):   Ed Anderson   |   Andrew Lerner   |   Lydia Leong   |   Alessandro Galimberti
Research Jun 2026
... greater revenue opportunities. The benefits will occur in signage, healthcare and banking, as well as sectors that prioritize IoT spending to meet customer demand. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Srujan Akurathi
Premium Research May 2026
... AI breaks the linear ROI logic of SaaS. As AI learns inside customer workflows, its value compounds over time, but usage and accuracy metrics fail to capture that growth. Tech CEOs need ROI based on execution insights to prove compounding value, defend renewals, and avoid commoditization Insights at ...

Analyst(s):   Elisabeth Torres-Schulte   |   Raymond Paquet
Premium Research Jun 2026
... An uneven AI market limits product leaders’ ability to realize AI’s full potential. Product leaders cannot wait for the market to mature or meet customers where they are. Product leaders must proactively shape demand by using intelligence supercycle rules as a guide to their strategies, priorities, and ...

Analyst(s):   Mark McDonald
Premium Research Jun 2026
... Gartner First Takes Fresh insights on emerging trends Chief product officers can gain access to new government customers by integrating quantum sensing into products or roadmaps, enabling fast compliance for departments lacking quantum expertise. This aligns with the U.S. executive order recognizing ...

Analyst(s):   Stacey Yin   |   Matthew Brisse   |   Bill Ray
Research Apr 2026
... Access Insights Already a Gartner client? The AI race in power and utilities is about enterprise impact across business functions — customers, assets, and markets. Product leaders that anchor portfolios in AI use cases at business-function level and consequently scale at enterprise level will capture ...

Analyst(s):   Jo-Ann Clynch   |   Sruthi Nair
Premium Research Jun 2026
... Customer service and support leaders ask how to manage AI agents alongside employees, but since AI agents are tools, that’s the wrong question. Therefore, treat AI as tech — not a teammate — and assign oversight to operations/technology teams to streamline integration and avoid org chart disruption. ...

Analyst(s):   Emily Potosky   |   Matt Allen   |   Kathy Ross   |   Daniel O'Sullivan
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