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Premium Research Sep 2026
... advance automation beyond solely deterministic tasks. This note guides heads of infrastructure and IT operations to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peer Community Contributor
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Research Sep 2026
... the transition to agentic commerce. Digital commerce leaders should use this maturity model to assess maturity, and to progress from AI-assisted experiences to autonomous commerce. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Sandy Shen   |   Greg Carlucci
Premium Research Jul 2026
... Marketing leaders perceive brand strategy as a resource-intensive undertaking, fueled by complicated previous experiences, complex agency proposals, and a lack of industry-standard terminology. Instead, simplify the process by focusing on positioning and personality as the essential components that matter ...

Analyst(s):   Julie Reeves
Premium Research Sep 2026
... adherence and efficient cost tracking. This note guides heads of IT sourcing, procurement and vendor management to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peer Community Contributor
Premium Research Sep 2026
... secure, multidevice access across a distributed workforce. This note guides heads of infrastructure and IT operations to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Peer Community Contributor
Premium Research Aug 2026
... of Salesforce’s vision for headless CRM. They should determine its impact on their organization’s Salesforce spend, end-user data access and user experience. Analysis Contributors Gartner Recommended Reading Evolving Insights History Evolving Insights History ...

Analyst(s):   Simon Whight   |   Tad Travis   |   Jo Liversidge
Premium Research Aug 2026
... excellence. By placing a focus on defining service principles with AI, CHROs can enable HR service teams to manage quality and personalize the employee experience. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Nicole Paripurana
Research Apr 2025
... Research Already a Gartner client? Enterprise demand for cloud and networking services, and the potential to use digital channels and GenAI to improve CX and operational efficiency, are attractive opportunities for CSPs. Product leaders should leverage these changes to improve growth and margins over the ...

Analyst(s):   Megan Fernandez   |   Manoj Bhatia   |   Khurram Shahzad   |   Ajit Patankar   |   Gregor Petri   |   Gaspar Valdivia
Research Dec 2017
... Operational and Strategic Risk Management Market Segments Buyer Trend IRM Represents Significant Opportunity as Customers Improve Their Risk Profile Technology Trend SaaS Demand Is Increasing as SMB Customers Look to Adopt IRM Vendors to Watch Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   John A. Wheeler   |   Elizabeth Kim
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