... Access Insights Already a Gartner client? A widening K-shaped divide is developing based on organizational performance. “Breakaway Leaders” are experiencing 20% or more revenue growth, while “Left-behind Operators” are seeing flat growth up to only 10%. This research highlights how CMOs in Operator organizations ...
Analyst(s): Amy Jenkins | Christy Ferguson
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... term opportunity lies in scaling sufficient memory and compute across price tiers, turning on-device AI from a premium feature into a mainstream experience. Opportunity Overview Notable Changes Methodologies and Definitions Notes Gartner Recommended Reading Gartner Insights Abstract ...
... Employees bypass cybersecurity controls to achieve operational goals, creating foreseeable and avoidable risk exposure. By prioritizing the employee experience and workflows in security control design, CISOs will reduce risk through reduced operational friction and improved secure behavior. Insights at a ...
Analyst(s): Christine Lee | Richard Addiscott | William Candrick
... Gartner client? AI is reshaping the expert-intuition pipeline — the developmental process through which experts build intuition — by removing hands-on experience, repetition and gradual accumulation of tacit knowledge. As productivity rises, R&D leaders must protect expert intuition development to safeguard ...
... Gartner client? Organizations are still buying expertise but investing less in creating it. As AI changes entry-level hiring and other developmental experiences, CIOs must redesign expertise creation before narrowing pipelines make it harder to develop the future experts, managers and leaders they need. ...
... Access Insights Already a Gartner client? HR has an opportunity to adopt a product mindset as AI drives demand for personalized work experiences. CHROs can outperform IT and product teams who often struggle with this discipline by designing their HR product approach around four known failure points. ...
... Access Insights Already a Gartner client? The AP process continues to experience bottlenecks that limit efficiency, accuracy, compliance, and cash flow flexibility. Discover where AI in the AP process will have the biggest impact on cost, risk mitigation, and the quality of cash flow decisions. Insights ...
... The customer service technology landscape is rapidly changing, adding innovations to meet services’ modern challenges. Customer service and support leaders must join this session to understand the latest technology adoption trends, and the current and future value that those technologies deliver. Session ...
Analyst(s): Jennifer MacIntosh | Lauren Villeneuve | J.J. Moncus
... regulations, rising risks, and higher demand by leveraging AI, analytics, and automation to move beyond just digitalized customers, markets, and assets to achieve resilient, efficient, customer-centric performance. Insights at a Glance Strategic Planning Assumptions Issue Context Impact Brief Implications ...
Analyst(s): Sruthi Nair | Jo-Ann Clynch | Jim Robinson | Lloyd Jones | Nicole Foust