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Premium Research Jan 2026
... solutions. This disrupts the traditional, costly, and slow approaches of large providers, addressing migration and support challenges faced by SAP customers. Insights at a Glance Strategic Planning Assumption Issue Context Impact Brief Implications Contributors Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Fabio Di Capua
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Research Feb 2026
... client? Chief product officers face immense difficulty in establishing a solid product strategy as AI capabilities evolve rapidly and alignment with customer requirements remains low. To win the AI vendor race, product leaders must shift from simple AI integration to prioritizing profitable, differentiated ...

Analyst(s):   Brandon Medford
Premium Research Feb 2026
... Identity verification is commonly used in customer use cases but is increasingly being applied in workforce use cases to secure onboarding and account recovery workflows. CISOs must choose a workforce IDV solution carefully to avoid increased implementation costs and deliver long-term value. Insights ...

Analyst(s):   James Hoover   |   Nayara Sangiorgio   |   Akif Khan
Research Mar 2026
... Gartner client? Identity and access management is both a business enabler and a cybersecurity imperative serving multiple constituencies: workforce, customers, partners and machines. Cybersecurity leaders can create an appropriate strategy for successful IAM practice by navigating this research to build ...

Analyst(s):   Nathan Harris   |   Michael Kelley
Premium Research Feb 2026
... does not automatically translate to business value. CMOs can use this research to learn how high-performing CMOs maximize AI investments by measuring customer and business outcomes and redirecting time savings toward optimizing AI outputs. Insights at a Glance Strategic Planning Assumption Issue Context ...

Analyst(s):   Kate Fridley
Research Apr 2026
... Access Insights Already a Gartner client? Salesforce customers need to uncover and use key levers to achieve greater concessions and maximize contract value. IT SPVM leaders can use this research to understand Salesforce’s commercial priorities and maximize leverage in negotiations. Insights at a Glance ...

Analyst(s):   Rebecca Martin   |   Matthew Higgins
Premium Research Mar 2026
... into tangible business impact. Evidence from efficient growth companies suggests that CFOs must drive AI deployment beyond the back office toward customer, product, and financial levers, pursuing reinforcing use cases that compound growth impact and resilience. Insights at a Glance Issue Impact More ...

Analyst(s):   Shankar K   |   Michelle Carlsen
Article September 02 2025
... reputation? Organizational reputation is the collective perception that stakeholders — such as customers, employees, investors and the public — have about a company. It’s shaped by what people see, hear and experience about the organization from direct interactions and external sources. What is reputation ...
Premium Research Jul 2024
... Manufacturing CIOs can use new technologies to increase operational efficiency, manage risk and drive innovation, thus improving customer experience and competitiveness. This Hype Cycle analyzes the value and maturity of emerging technologies to help CIOs identify the technologies to prioritize. Analysis ...

Analyst(s):   Kentaro Shikanai   |   Marc Halpern   |   Alexander Hoeppe   |   Sudip Pattanayak
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