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Premium Research Jun 2026
... retail stores, impacting both CIOs and store associates. CIOs can use this infographic to explore how AI-driven execution is changing the retail experience and see how to prioritize platforms, governance, and operating models to improve store performance and gain competitive advantage. Overview Gartner ...

Analyst(s):   Kelsie Marian
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Research Apr 2026
... Access Insights Already a Gartner client? Companies with over 5,000 employees will experience the highest growth in IT spending. This growth is driven primarily by the AI infrastructure build-outs leading to the overall server spending growth by hyperscalers. Opportunity Overview Notable Changes Methodologies ...

Analyst(s):   Christian Canales   |   Grigory Betskov   |   Neha Sethi   |   Rishi Padhi   |   Adrian O'Connell   |   Arunasree Cheparthi   |   Pankaj Verma   |   Amarendra .   |   Megan Fernandez
Premium Research Apr 2026
... Traditional dashboards are being challenged by LLM-native chat experiences, which promise a more intuitive way to interact with data. Data and analytics leaders should use this research to modernize their analytics and repurpose dashboards for better strategic alignment, actionability, and delivery of ...

Analyst(s):   Fay Fei   |   Georgia O'Callaghan
Research Oct 2021
... have focused on offering omnichannel commerce, while unified commerce brings customer journeys into the perspective. Application leaders should understand the difference between the two concepts to plan the commerce experience for the future. Gartner Insights Abstract ...

Analyst(s):   Sandy Shen   |   Mike Lowndes
Research January 29 2026
... 2021 Strategic Roadmap for the Composable Future of Applications Navigate from static application experiences to delivering a new dynamic paradigm. Analyst(s): Yefim Natis, Dennis Gaughan, Gene Alvarez Application leaders and CIOs are responsible for strategic business change in their organization. However ...
... stakeholders through storytelling. How Gartner helped Gartner helped improve OneDealer's product value proposition and the client was able to enahnce customer engagement. Business impact With the help of a compelling investment narrative, OneDealer was able to gather interest from investors and facilitate ...
... maintained flat O&M costs over five years, secured board alignment on risk strategy, and established a future-focused roadmap for sustained performance and customer value. Industry Energy Revenue ~$1.2B Employees 1,000 - 5,000 Learn more about Gartner products for CFOs. Related Gartner resources ERP Change Management ...
Complimentary Research July 23 2024
... strategies to the current state of B2B buying 75% of B2B buyers prefer a rep-free sales experience. But self-service digital purchases are far more likely to result in purchase regret. To understand their customers and deliver the best value, marketers need to implement a robust B2B marketing strategy ...
Premium Research Mar 2024
... Multichannel marketing hubs orchestrate an organization’s communications to customer segments across multiple channels. Digital marketing leaders can learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner Recommended Reading Gartner ...

Analyst(s):   Peer Contributors
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