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Research Apr 2026
... Access Insights Already a Gartner client? Academic scheduling and timetabling capabilities are increasingly central to engaging student experiences, evolving through cloud migration and AI-enabled automation. CIOs can leverage this guide to understand the market landscape and evaluate solutions aligned ...

Analyst(s):   Paul Riley
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Research May 2026
... Access Insights Already a Gartner client? IT architects and administrators can achieve compliance quicker, reduce risk, and improve user experience by taking a modern approach to patching Microsoft Windows 11 and firmware on endpoints. This research provides guidance on strategies and technologies that ...

Analyst(s):   Craig Fisler
Research May 2026
... leaders and GTM teams should use AI-enabled processes and products to automate demo creation, accelerate personalization, and deliver effective demo experiences. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   David Yockelson
Research Feb 2026
... client? Store inventory management (SIM) applications are at the heart of retailers’ AI-driven inventory strategies, enabling them to granularly meet customer demand and enhance profitability. Retail CIOs should use this research to navigate the SIM landscape and prioritize investments. Overview Strategic ...

Analyst(s):   Tom Nolan   |   Sandeep Unni
Research Mar 2026
... boost productivity and improve operations. CIOs can use this guide to understand the WFM market and how to deliver better outcomes for associates and customers. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction Market Analysis Representative Vendors Market Recommendations ...

Analyst(s):   Josie Xing   |   Kelsie Marian
Blog Post March 11 2019
... stronger and better by bringing diverse perspectives and experiences together. In celebration of Women’s History Month, we are highlighting the successes of associates from around the world. Below, Lisa Callinan, a VP Team Manager on our Logistics & Customer Fulfillment […] ...
Research May 2024
... Shared services organizations are taking a customer-centric view of their services to scale and accelerate product delivery. This research offers CIOs a structured approach to move shared services teams beyond transaction execution to optimizing service experiences and value-added partnerships. Overview ...

Analyst(s):   Nathanael Callan   |   Tomas Nielsen   |   Monika Sinha   |   Cassio Dreyfuss   |   Mike Cisek
Research Jan 2025
... sales processes is vital. To drive acquisition, retention and growth, CSOs should enhance engagement across channels, integrate digital experiences to boost seller-customer interactions and adopt personalized buyer retention strategies. Scope Analysis Topics Suggested First Steps Essential Reading Tools ...

Analyst(s):   Shreya Biswas
Premium Research Nov 2024
... SaaS tech CEOs lacking capital availability and experiencing slower revenue growth need a shift in strategy and KPI focus. A pursuit of efficient growth demands tech CEOs adopt a structured KPI framework that emphasizes corporate excellence, customer success and operational effectiveness. Overview Analysis ...

Analyst(s):   Barry Glauberman
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