... including Press Ganey’s previous acquisition of InMoment, consolidates the VoC market, intensifies vendor risk, and accelerates AI-driven healthcare experience innovation. Gartner Research ...
Analyst(s): Deborah Alvord | Michael Maziarka | Brad Fager | Chad Storlie | Maria Marino
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... Fresh insights on emerging trends On 4 May 2026, Microsoft will enable Anthropic’s Claude models as part of Microsoft 365 Copilot’s new in-office app experience. This builds on its 7 January 2026 announcement that Anthropic is a subprocessor and operates within Microsoft’s compliance boundary. However, Anthropic ...
... infrastructure and IT operations must balance the degree of control and flexibility across diverse end-user devices, ensuring each type enhances the employee experience while meeting procurement, financial, regulatory, security and operational requirements. This report zooms out to avoid missing key steps in a device ...
... third-party access, available as extensions to existing browsers or full-stack solutions. Cybersecurity leaders must balance security and end-user experience when evaluating vendors in this rapidly evolving market. Overview Strategic Planning Assumption(s) Market Definition Market Description Market Direction ...
Analyst(s): Evgeny Mirolyubov | Max Taggett | John Watts
... market has splintered, which creates new challenges for the majority of enterprise buyers. As vendors shift their focus to AI, most enterprises will experience higher costs, longer lead times and lower quality. Heads of I&O must take action to sustain reliable and automated data center networks. Overview ...
... Access Insights Already a Gartner client? AI agents offer the potential to automate interactions, processes and strategies, both for marketers and customers. AI agent maturity exists on a spectrum, and there’s an entry point for every organization. CMOs must understand what AI agents can do and take action ...
... likely to experience and serves as a starting point for further support. How does the Gartner Executive FastStart program help tech general managers manage complexity? With changes in U.S. federal policies, abundant competition and emerging technologies, tech general managers are experiencing complications ...
... AI product and go-to-market strategy to emerging technologies & trends, market dynamics, and buyer preferences. He also helps providers accelerate customer value from cutting-edge AI solutions using innovative delivery models such as the Forward Deployed Engineer (FDE) approach. Prior to joining Gartner ...
... global enterprises. Former VP and CIO at Stanley Black & Decker, with extensive experience in the Hospitality, Manufacturing, and Technology sectors. Leslie Scott, a Gartner Executive Partner, brings over 25 years of experience guiding Fortune 500 organizations through digital and AI transformation. Leslie ...