... To better attract and retain key talent, organizational leaders often task CHROs with improving the employee experience. Employee survey data informs many improvement initiatives, and success depends on CHROs effectively stewarding the organization’s action planning process. Overview Conclusion Gartner ...
Analyst(s): Nicholas Solebello
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... For a new tech general manager (GM), developing industry acumen enables strategic leadership by aligning IT products and services with customer challenges across diverse sectors. This allows tech providers to tailor their products and services to address the nuanced challenges of each vertical. Action ...
... A new tech CEO’s strategic edge depends on understanding the forces shaping the market, including sector-specific pressures, customer expectations and competitive shifts. Use this research to deepen your market acumen and adapt your tech strategy to fuel innovation and sustainable growth. Action Name ...
... protect products from unexpected and uncompensated use. This research helps product managers capitalize on AI’s monetization potential while protecting customer/partner relationships and profits. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Gartner Research ...
Analyst(s): Eric Goodness | John Santoro | Nicholas Carter
... Four in five product organizations do not leverage analytics for portfolio management, despite the availability of user signals from customer-facing tools. Product leaders must eliminate non-essential user signals, technology toolsets and measures, and strategies to facilitate better product decisions ...
... While personalization drives many positive outcomes, it can also unintentionally undermine customer confidence, leading to elongated purchase cycles and regret. This research helps CMOs and their teams enhance and revitalize personalization strategies to gain a competitive edge. Overview Conclusion ...
Analyst(s): Michael Ro | Audrey Brosnan | Sharon Cantor Ceurvorst | Nicholas Mortensen | Janine Kanters
... Tech CEOs must break traditional boundaries with productized offers to address recurring customer problems. These service leaders will leapfrog those failing to infuse managed services into their portfolio offerings amid growing buyer appetites for AI and outcome-focused offerings. Overview Analysis ...
... To achieve growth, enterprises prioritize AI, data science, customer-facing technologies, cybersecurity, privacy and identity, financial technologies and Internet of Things. These create a foundation for executive leaders to prepare for what’s coming after digital business: Autonomous business. Data ...
Analyst(s): Christophe Uzureau | David Furlonger | Alistair Newton
... that fulfills CEO expectations. Use this research to address three key collaboration gaps and apply proven practices to drive growth and maximize customer value. Overview Analysis Gartner Recommended Reading Gartner Research ...