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Premium Research Apr 2025
... Traditional tariff estimation processes are not agile enough to support frequent updates to policies. SCM/ERP product leaders should enable customers to quickly sense tariff changes via certified ecosystem partners and to model and execute response strategies on the product leaders’ SaaS platform. Overview ...

Analyst(s):   Balaji Abbabatulla   |   Chris Pang
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Premium Research Jun 2025
... Measuring and attributing marketing’s contributions to the lead-to-sales process is difficult, due to department silos, complex customer/buyer journeys, poor data quality and long sales cycles. This research provides CMOs with a cooperative model and analytical methods to quantify marketing’s value. ...

Analyst(s):   Tunde Kamson
Premium Research May 2025
... an outside-in perspective is vital for adapting to rapid trend shifts. Supply chain planning leaders can use this research to effectively integrate customer and consumer data insights, refining their demand plan outputs for improved results. Overview Introduction Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Mustapha Ezzeddine
Premium Research Jul 2025
... CMOs need fresh, objective audience insight that current customers and internal sources can’t always provide. This research guides CMOs and their teams on how to prepare, plan and execute external primary research using market research agencies to gain actionable insights from target audiences. Overview ...

Analyst(s):   Philip Black
Premium Research Aug 2025
... including reliability, scalability and business outcomes. This video shows that by applying common patterns and principles, organizations can improve customer outcomes and satisfaction while still offering the architectural flexibility of microservices. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Matt Brasier
Premium Research Aug 2025
... Relying on a single product manager for the whole product life cycle creates delays in delivering customer value and does not scale. Chief product officers that take back the role of product owner from engineering and development will boost velocity and scalability. Overview Introduction Analysis Gartner ...

Analyst(s):   Clifton Gilley   |   Dan Tolan   |   Chris Meering   |   Charles Sutherland
Announcement March 16 2026
... trust, marketers should make GenAI optional rather than mandatory, start with clearly assistive use cases that deliver immediate customer value, and label AI-driven experiences, so people understand when and how AI is being used,” advised Weiss. “Marketers should also make verification easy by backing claims ...
Research Oct 2025
... Research Already a Gartner client? A privacy policy explains an organization’s practices for handling personal data and is part of the privacy user experience. Cybersecurity leaders should use this toolkit to guide their organization’s efforts to build, customize, and maintain a privacy policy. When to ...

Analyst(s):   Bart Willemsen   |   Shadrock Roberts   |   Bernard Woo
Research Dec 2025
... Access Insights Already a Gartner client? Gartner estimates that the unified communications market will experience a modest five-year compound annual growth rate of 0.5% through 2029. Budget pressures and sovereign cloud concerns will contribute to investment priority changes. Overview Table of Contents ...

Analyst(s):   Rafael Benitez   |   Ajit Patankar   |   Megan Fernandez   |   Nitin Narang
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