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Premium Research Dec 2025
... Gartner First Takes Fresh insights on emerging trends LogicMonitor’s acquisition of Catchpoint accelerates digital experience monitoring (DEM) market consolidation and the expansion of observability platforms. While strategically sound for LogicMonitor, success hinges on the speed of technical convergence ...

Analyst(s):   Tanmay Bisht   |   Matt Crossley   |   Padraig Byrne   |   D.B. Cummings
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Premium Research Dec 2025
... not outweigh the disruptive opportunity of unified, chat-based interfaces. Product leaders should implement OpenAI apps to reimagine the product experience, head off emerging competitors, and partner with a potential rival. Insights at a Glance Strategic Planning Assumption Issue Context Impact Brief ...

Analyst(s):   Nicholas Carter   |   John Santoro
Research Dec 2025
... integration into Hyundai’s production facilities make it the company to beat in the physical AI race for polyfunctional robots. Competitors that have experience with hardware, precise dexterity, and large-scale manufacturing can close the gap. Overview Analysis Gartner Recommended Reading Evolving Insights ...

Analyst(s):   Bill Ray   |   Brett Blackledge
Premium Research Nov 2025
... roles, GenAI use can lead to costly errors and long-term skills erosion as their ability to prompt AI outpaces their judgment. CHROs must accelerate experience development in these roles to sustain performance and maintain talent pipelines. Insights at a Glance Strategic Planning Assumption Issue Context ...

Analyst(s):   Kaelyn Lowmaster   |   Emi Chiba   |   Nate Suda   |   Tori Paulman   |   Vernon Thaver
Premium Research Nov 2025
... research helps CHROs drive a strong, self-sustaining culture of recognition through structured time for recognition and a focus on meaningful, fun experiences. Insights at a Glance Issue Context Impact Brief More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Alexandra Benc
Guide August 14 2023
... are more likely to experience multiple types of change simultaneously. They also report the highest environmental uncertainty. Adventurers need to slow down and reexamine their own needs and goals. Use digital tools in conversations and direct Adventurer customers to digital experiences. Once they have ...
Blog Post February 25 2022
... positive, quantifiable impacts on customers or patients thanks to supply chain innovations. Finalists overcame significant barriers to improve customer and patient experience and health outcomes. They took holistic, customer-centric approaches — leveraging customer quality data analysis, overhauling ...
Research Jul 2017
... Managed Services Digital Commerce Ecosystem Distributed Order Management Commerce Search Web Content Management/Digital Experience Platforms Personalization Engines Digital Analytics Customer Journey Analytics Marketplace/Channel Integration Platforms Social Commerce Subscription Management Configure/Price ...

Analyst(s):   Jason Daigler   |   Mark Lewis   |   Mike Lowndes   |   Sandy Shen   |   Yanna Dharmasthira   |   Penny Gillespie
... of ideal customers and bring focus to pipeline generation. How to develop an ICP Conduct joint workshops: Hold a collaborative workshop with both teams to discuss their experiences with prospects and create a draft ICP. Analyze your best customers: Both teams should analyze the top customers to identify ...
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