... takeaway from his session was that supply chain not only affects company value by controlling costs and delivering to customers, but also by enhancing brands, amplifying experiences and extending valuable ideas. For companies like Disney, whose core product is entertainment, this concept seems obvious ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... convergence of market dynamics, healthcare ecosystem transformation and technological innovation is forcing life science organizations to reimagine their customer engagement strategies. CIOs should use this Market Guide in identifying CRM solutions that align to their strategic vision and goals. Overview Market ...
... Access Research Already a Gartner client? To build excellent internal customer partnerships and maximize the business value of the IT department’s services and products, CIOs must pursue a roadmap for evolution toward a service-optimizing IT operating model. It should outline the activities and changes ...
... Huawei continues to evolve its “All Intelligence” strategy, increase R&D expenses and further accelerate its innovative approach to customer digital transformation. CIOs should use this analysis to evaluate Huawei’s offerings and strategies to optimize their investments. At a Glance Overview AI Position ...
Analyst(s): Peter Liu | Evan Zeng | Carolin Zhou | Arnold Gao
... Already a Gartner client? NAND vendors are again cutting fab production to force more profitable market conditions. Due to excess inventory with both customers and suppliers, a brief oversupply is forecast for 1H25 with prices dropping around 20%. A supply-driven shortage is forecast into 3Q26 amid a tenuous ...
... IBM serves over 500,000 customers with a broad portfolio that includes software, services, consulting and infrastructure. IBM’s strategy is focused on hybrid cloud and AI, and it continues to invest heavily in R&D. CIOs can use this research to help optimize investments with IBM. At a Glance Overview ...
Analyst(s): Chris Middlebrook | Ed Anderson | Andrew Lerner
... transform how marketers run their technology ecosystems and, ultimately, deliver meaningful customer experiences.
“Marketers today must strike the right balance between delivering meaningful customer experiences that differentiate their brands and focusing on providing real value to the business,” said ...