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Research May 2025
... increases tech debt. This research helps software engineering leaders select the right tool by considering common use cases, including marketing-led experiences, admin dashboards and complex enterprise-grade applications. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Brent Stewart   |   Paige Kirk   |   Will Grant
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Premium Research Sep 2025
... Application security maturity remains low despite its critical role in data breaches. AI, developer experience in DevSecOps and tool convergence present opportunities to strengthen application security programs. This research provides insights and actionable steps for cybersecurity leaders to boost maturity ...

Analyst(s):   Dionisio Zumerle
Premium Research Oct 2025
... The traditional cloud-first approach is evolving, as enterprises gain real-world experience with public cloud challenges and evaluate private cloud offerings. This research helps D&A leaders understand how private cloud solutions are emerging as a strategic alternative for deploying D&A use cases, especially ...

Analyst(s):   Masud Miraz
Research Jul 2025
... underlying foundations, value and security/privacy. Product leaders that fail to require their teams to take ownership of POC success will continue to experience delays in capturing revenue from production deployments. Overview Data Insights Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Hank Barnes   |   Eric Goodness
Research Oct 2025
... Winning in this market through growth and differentiation requires focusing on the transformational part of the solution portfolio, guided by trends in experience, adoption, and AI. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Craig Roth
Announcement October 21 2020
... channels is often more effective and creates a better customer experience. Rather than contacting the company directly, customers will increasingly turn to freelance customer service professionals who are experts in the technology for which they are seeking assistance. CIOs must look to partner with these ...
... issues, and trending topics facing organizations today. Attendees participate in live polling to understand — in the moment — their peers’ current experience of labor market conditions, their assessment of emerging talent issues, and their response to trending topics. They hear from invited guests, including ...
Insight Report April 20 2026
... issues and trending topics facing organizations today. Attendees participate in live polling to understand — in the moment — their peers’ current experience of labor market conditions, their assessment of emerging talent issues, and their response to trending topics. They hear from invited guests, including ...
Blog Post September 19 2025
... chain contexts, with the deepest dives in customer operations and sourcing/procurement. They also highlighted areas where they evolved and streamlined their supply chain processes to get AI-ready before outsourcing them to an external business partner. In the customer operations space, Unilever developed ...
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