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Research Aug 2025
... identity and identity-first security. Identity and access management leaders should seek toolsets that minimize account takeover risks and optimize user experience as part of a cohesive cybersecurity strategy that reflects human-centric design. Overview Strategic Planning Assumption Market Definition Market ...

Analyst(s):   James Hoover   |   Yemi Davies   |   Nayara Sangiorgio
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Premium Research Apr 2025
... UI log that is preprocessed and analyzed. This research helps enterprise application leaders identify automation opportunities, improve employee experience, increase workers’ productivity, and discover AI and AI agent use cases. Overview Market Definition Market Description Market Direction Market Analysis ...

Analyst(s):   Tushar Srivastava   |   Marc Kerremans   |   David Sugden
Research Jul 2025
... and discover insights that drive business success. Product leaders should leverage GenAI-enabled solutions that scale organizationwide to optimize experiences and improve user adoption, engagement and satisfaction. Overview Strategic Planning Assumptions Market Definition Market Description Market Direction ...

Analyst(s):   Kelli Smith   |   Vivek Tomar   |   Melissa Davis   |   Andrew Newman   |   Adrian Lee
Research Oct 2025
... already the senior-most D&A leader looking to justify a C-level role, this analysis of 2,000+ CDAO LinkedIn profiles identifies the skills, education, experience, and tenure in previous roles of today’s leading CDAOs. Overview Data Insights Contributors Gartner Recommended Reading Note 1: Chief Data and Analytics ...

Analyst(s):   Cameron Roche   |   Jorg Heizenberg   |   Anisha Agrawal
Research Jul 2025
... 67% of this spending by 2029. The focus on AI capacity is outweighing impacts from tariffs or the geopolitical uncertainty that other markets are experiencing. Overview Table of Contents for Download Attachment List of Tables for Download Attachment Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Adrian O'Connell
Premium Research May 2024
... commerce leaders making uninformed site optimization decisions about channels, content and pricing. This research provides customer insight to inform roadmap decisions, drive customer acquisition and retention, reduce costs and boost revenue. Overview Survey Objective Data Insights Contributors Gartner ...

Analyst(s):   Jason Daigler   |   Kassi Socha   |   Ant Duffin   |   Anna Maria Virzi
Premium Research Feb 2024
... for digital twins in smart cities inhibits product managers from identifying the customers and understanding their problems. They should segment and scale their opportunities by aligning the offerings to targeted customer segments and their expected outcomes. Overview Strategic Planning Assumptions Analysis ...

Analyst(s):   Milly Xiang
Premium Research Sep 2024
... and capabilities to be implemented faster than ever. Meanwhile, customer expectations have never been higher. Application technical professionals should use this research to navigate the implementation challenges and keep up with customer expectations. Overview Problem Statement Solution Path Diagram ...

Analyst(s):   Simon Whight
Premium Research Nov 2024
... Customer service and support leaders can enhance voice-of-the-customer programs by having agents collect real-time feedback during interactions. By listening for direct insights, agents can fill data gaps in VoC programs, providing valuable information to improve key business outcomes. Overview Introduction ...

Analyst(s):   Jonathan Schmidt
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