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Premium Research Nov 2024
... for Global CIOs members regarding their experiences of working with an outsourced digital workplace services (ODWS) provider. It outlines members’ engagement with their ODWS provider(s) on implementing digital employee experience (DEX) strategies and experience-level agreements (XLAs). Overview Summary ...

Analyst(s):   Consult the Board Research Team
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Article September 08 2025
... decisions, take action and generate new value in markets where machine customers are prevalent. According to Gartner’s 2025 CEO and Senior Business Executive Survey, 29% of CEOs are working on a strategy to engage with machine customers and AI agents, and half of them plan to have a strategy in place within ...
Report September 01 2023
... Zuellig’s best practice: Break down the silos that hinder collaboration and threaten customer safety. Improve cold-chain monitoring through end-to-end traceability. Drive digital maturity, process efficiency, customer satisfaction, supply chain resilience and other key business outcomes. Watch video of ...
Research January 22 2026
... issues and trending topics facing organizations today. Attendees participate in live polling to understand — in the moment — their peers’ current experience of labor market conditions, their assessment of emerging talent issues, and their response to trending topics. They hear from invited guests, including ...
Research July 07 2025
... Analysts: Ron Burns, David Yockelson, Vivek Tomar By 2027, 70% of software providers below $100 million in revenue with a PLG motion will use a product experience combining interactive demonstrations and free trials, up from 36% today. A successful PLG strategy requires understanding how and when users interact ...
Research Jul 2025
... Assumption What You Need to Know Analysis Appian Creatio Mendix Microsoft Oracle OutSystems Pegasystems Retool Salesforce SAP ServiceNow Zoho User Experience Design Developer Tools Business Logic Design DevOps Platform Governance Application and Data Connectivity Platform Operations Application Security ...

Analyst(s):   Oleksandr Matvitskyy   |   Adrian Leow   |   Akash Jain   |   Kyle Davis
Research Oct 2025
... Testing Test Data Generation Dashboard Accessibility Agile Software Delivery Migration to the Cloud Generative AI Applications and Agents Multimodal Experience Inclusion and Exclusion Criteria Gartner Recommended Reading Critical Capabilities Methodology Gartner Research ...

Analyst(s):   Ross Power   |   Sushant Singhal   |   Joachim Herschmann   |   C.A. Swan
eBook April 30 2025
... solutions. Cybersecurity Mesh: Enhance security everywhere. Composable ERP: Build agile, modular systems. Edge Computing: Improve real-time data and experiences. Sustainable IT: Achieve ESG goals with efficient tech. Why it matters to you This roadmap gives you clear, actionable guidance to prioritize the ...
Premium Research Sep 2025
... Origami Risk Salesforce Sapiens Socotra Policy Billing Claims Architecture & Adaptability Ecosystem & Integration Data & Analytics Service Composing Experiences Policy Life Cycle Administration Service Proposition Automation and Intelligence Inclusion Criteria Gartner Recommended Reading ( Critical Capabilities ...

Analyst(s):   Sham Gill   |   James Ingham
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