... Access Research Already a Gartner client? To evolve IT’s culture, CIOs need to know how IT employees experience the current culture. Using the assessment survey, CIOs can evaluate culture across five dimensions. The results help CIOs determine where to focus their IT culture change journey with qualitative ...
Analyst(s): Kevin Smith | Cynthia Phillips | Shawn Murphy
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... transformation leaders pursuing AI are quickly realizing that AI adoption will take more time than anticipated. FTLs can read this research to learn from the experience of early adopters of finance AI, better plan their AI adoption strategy and ensure a more effective rollout. Overview Data Insights Gartner Recommended ...
... Access Research Already a Gartner client? Building a custom internal developer portal helps platform teams improve developer experience but requires notable effort to implement and support. Software engineering leaders can use this research to learn how to use Backstage by Spotify as a platform to build ...
... Access Research Already a Gartner client? Gartner estimates that the unified communications market will grow by 4.2% in 2025 and experience a modest five-year compound annual growth rate of 1.9%. This update features refreshed exchange rates; the underlying assumptions are unchanged from the 3Q24 update ...
... User journey mapping is an effective collaboration process for aligning cross-functional teams around a shared, holistic view of the user experience. Software engineers building UX should create, integrate and evolve user journey maps in product development to deliver solutions that delight users. Overview ...
... Employees now experience, on an average, 13 major changes a year. Technology changes are front-and-center with the types of changes impacting employees. Now more than ever, forward-thinking CIOs need to embrace the responsibility to help orchestrate change across the organization. The question is how ...
... complicated cost control and life span planning. End-user services leaders can use this research to optimize hardware investments and avoid poor employee experience by adopting new approaches to assigning life spans. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
Analyst(s): Erin Pierre | Autumn Stanish | Katja Ruud | Stephen Kleynhans
... chatbots, when used effectively, can increase demand — leading to disappointment for both the vendor and the buyer. Use AI chatbots to improve the buyer experience and lead qualification at a quicker pace and lower cost than live interactions. Overview Rapid Developing Market Introduction Analysis Gartner Recommended ...
Analyst(s): Serena Mushigo | Jess Walker | Tom Coshow
... efficient implementation of the Scrum framework at a team and enterprise level. Software engineers in a Scrum Master role must develop the skills and experience necessary to enable and empower high-performance teams. Overview Problem Statement The Gartner Approach The Guidance Framework Gartner Recommended ...