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Premium Research Aug 2026
... Only 10% of organizations report having agentic AI in production while 80% are still on a journey. Agentic AI shifts decision-making power from humans to machines, bringing massive opportunity and profound, never-before-seen risk. CIOs can use this research to separate reality from hype and communicate ...

Analyst(s):   Frances Karamouzis   |   Kristen Richardson
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Research Aug 2026
... new rules for commerce as we know it. Why This Matters Blind Spots What’s Around the Corner Questions You Should Be Asking Gartner’s Positions Your Journey as a Tech CEO Gartner Insights Abstract ...

Analyst(s):   Raymond Paquet   |   Sabine Zimmerhansl
Premium Research Aug 2026
... CISOs should treat NIST’s new guidance for AI-assisted compliance as an initial step toward helping resource-constrained teams begin their CSF 2.0 journey. While these tools provide a valuable ignition point, generative AI must not be relied upon to draft cybersecurity strategies. Overview Analysis Gartner ...

Analyst(s):   Nader Henein   |   Tisha Bhambry
Premium Research Sep 2026
... Campus technology is becoming a competitive differentiator. Higher education CIOs must use orchestrated student journeys, optimized classrooms and outcome-driven infrastructure to improve how students experience the physical campus and to demonstrate measurable institutional value. Insights at a Glance ...

Analyst(s):   Paul Riley   |   Steve Mate
Premium Research Sep 2026
... smarter data analysis and stronger cyber-physical security. As utilities modernize, they confront tough integration and governance obstacles, making the journey from pilot projects to full-scale operations both urgent and complex. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail ...

Analyst(s):   Jo-Ann Clynch   |   Lloyd Jones
Research Sep 2026
... be central to tomorrow’s market-leading physical AI product strategies. Product leaders must deploy physical AI product agents across the product journey to accelerate product-led growth and deliver measurable value. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Tuong Nguyen   |   Tracy Tsai   |   Adrian Lee   |   Milly Xiang
Research Nov 2025
... Resilience Machine Access Management Workforce Access Management Customer Access Management Partner Access Management Application Development Support Machine Access Management Inclusion and Exclusion Criteria Gartner Recommended Reading Note 1: Journey-Time Orchestration Note 2: Authorization Note 3: Identity ...

Analyst(s):   Brian Guthrie   |   Nathan Harris   |   Steve Wessels   |   Yemi Davies
Premium Research Jun 2025
... Digital marketing leaders must engage the latest tech to address the pressures to drive innovation, differentiation and higher tech use in loyal programs. Marketing can use this guide to understand the loyalty program vendor landscape and explore the different capabilities that these vendors offer. O ...

Analyst(s):   Brad Jashinsky   |   Halle Stern
Premium Research Oct 2025
... As organizations increasingly adopt intelligent content coordination strategies to enhance digital CX, several critical pitfalls consistently emerge. Enterprise applications leaders should use this research to identify and address these challenges. Gartner Research ...

Analyst(s):   Irina Guseva
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