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Research Nov 2025
... Demandbase Expandi Group Madison Logic N.Rich NextRoll Propensity ZoomInfo Audience Management Third-Party Intent Data Display Advertising Multichannel Journey Orchestration Sales Alerts and Insights Account Measurement and Analytics Integrations With Martech/Salestech New Account Acquisition Account Retention ...

Analyst(s):   Upasna Chandna   |   Chris Chandler   |   Ray Pun   |   Jenifer Silverstein
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Premium Research Oct 2026
... Analysis of 68 innovation submissions from 44 organizations reveals that AI has become a foundational capability for driving margin improvement, customer experience transformation, enterprise productivity, and operational resilience across retail and consumer goods organizations. Insights at a Glance ...

Analyst(s):   Tom Nolan
Premium Research Sep 2026
... complexity of CRM platforms. Application architects can use this research to plan, implement and combine agentic and automation capabilities for improved customer engagement, while maintaining governance and operational oversight. Architecture Brief Architecture Use Case(s) Architecture Diagram Architecture ...

Analyst(s):   Simon Whight   |   Aditya Sawant   |   Mike Levisay
Research Jul 2017
... Many CMOs' sphere of influence is limited to activities directly managed by the marketing department, but the growing expectation that CMOs lead customer experience (CX) demands a wider domain. This research offers ways for CMOs to extend their influence and bring CX benefits across the company. Upshot ...

Analyst(s):   Augie Ray
Premium Research Aug 2025
... in this video, a quick assessment provides tailored insights, recommendations and staff improvement considerations to guide your IT transformation journey. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Todd Kimbriel
Premium Research Sep 2025
... AI will accelerate oil and gas companies’ journeys to maximize returns across the integrated downstream value chain. This research helps CIOs support business stakeholders’ efforts to exploit AI to optimize operations and unlock stranded profit across the hydrocarbon value chain. Analysis Next Steps ...

Analyst(s):   Ricardo Chang
Premium Research Jul 2025
... Employees are isolated in their learning journeys and struggle to find the right connections for learning. This guide will help learning and development leaders build sustainable learning communities that foster effective connections in collaboration with HR business partners and business leaders. When ...

Analyst(s):   Rishika Deswal
Premium Research Sep 2025
... resources (greenfield) to handling legacy systems (brownfield). Here, infrastructure platform engineers can discover the best practices for diverse IaC journeys and how cloud-native and AI-based innovations boost infrastructure management. Overview Analysis Recommendations Conclusion Gartner Recommended Reading ...

Analyst(s):   Lucas Albuquerque
Premium Research Aug 2025
... selection criteria, challenging them to overcome information overload. This guide helps D&A leaders make confident decisions through a structured buying journey and vendor comparison framework. Gartner Recommended Reading ...

Analyst(s):   Anirudh Ganeshan   |   Christopher Long   |   Jamie O'Brien   |   Kurt Schlegel   |   Edgar Macari
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