... Non-executive directors are increasingly expressing interest in AI as the board oversight role is being drawn into conversations about AI technologies and how they could present both opportunity and threats across enterprises and industries. Board members are keen to understand how ready the enterpr ...
Analyst(s): Tina Nunno
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... Product leaders who deploy frontier models tether their roadmaps to unpredictable regulatory and access frameworks, multiplying policy risks for every customer they serve. As Anthropic suspends Fable 5 and Mythos 5, frontier models are becoming export-controlled assets. Overview Analysis Gartner Recommended ...
Analyst(s): Fernando Pereiro | Chirag Dekate | Ganesh Ramamoorthy | Daniel Bowers | Gaurav Gupta | Andrew Lerner
... difficult to be replaced by AI agents or systems. Insurance CIOs must build heightened emotional awareness and embed it into their IT strategy to ensure customer satisfaction, retention and revenue growth. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...
... ServiceNow’s launch of Otto signals its move toward unified enterprise AI. For customers, Otto enables users to initiate and manage end-to-end agentic workflows, but they should pilot its features, assess fit with current systems, and plan governance before scaling adoption. Gartner Recommended Reading ...
Analyst(s): Alastair Woolcock | Jan Cook | Christopher Dixon | Chris Laske | Mike Gotta
... strategies as Databricks announces CustomerLake, a governed identity and activation layer. This marks the start of a platform-layer race that will redefine customer data management and marketing operations. Strategic Planning Assumption Analysis Contributors Gartner Recommended Reading Evolving Insights History ...
Analyst(s): Audrey Brosnan | Lizzy Foo Kune | Benjamin Bloom
... grew on enterprise AI demand, while HDDs saw robust growth outpacing SSDs, fueled by hyperscaler cloud and AI workloads. HDD supply shortages led customers to secure multiyear LTAs, reshaping competitive dynamics across storage markets. Overview Methodologies and Definitions Gartner Recommended Reading ...
Analyst(s): Joseph Unsworth | Amit Goyal | Vivek Tiwari
... consulting offering, by doubling down on their differentiators, including deep industry expertise, strong customization support, and a relentless focus on customer success. Analysis Gartner Recommended Reading Evolving Insights History ...
... balance the margin risks and dangers of unchecked inference costs, while creating defensible value by owning client workflows in order to achieve customer lock-in, as market opportunities will increasingly reward companies that prioritize efficiency. Overview Analysis Gartner Recommended Reading Gartner ...
Analyst(s): Annemarie Roussel | Peter Havart-Simkin
... Without close coordination with product management, product marketing leaders risk duplicating efforts in discovering and validating customer problems during new product introductions. By engaging early in the process, product marketers help secure a stronger product-market fit and GTM foundation. Insights ...