... not just enabling it. This research reveals how CIOs can create new or expanded revenue streams for their enterprises, in partnership with their customer or citizen-facing peers, putting IT on the revenue line of the P&L for the first time. Insights at a Glance Impact Brief Actions How to Execute Success ...
Analyst(s): Luke Tipping | Daniel Sanchez Reina
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... using social media to connect with customers Why should you use social media to interact with your target customers in the first place? Here are a few key reasons social media is one of the most powerful tools for promoting your software offerings: Increased customer loyalty and satisfaction. Social media ...
... Prior authorization workflows are inefficient. They introduce delays in care, contribute to poor outcomes, and frustrate payers, providers and consumers. Healthcare CIOs should use this research to make prior authorization processing intelligent, seamless and transparent for improved outcomes. Overvi ...
... Consumer price transparency final rules and the No Surprises Act require strategic focus and tactical implementation of digital health navigation tools to improve experience. U.S. healthcare organization CIOs should use this research to position their organizations to thrive in a changed market. Over ...
... Daryl Plummer dives into the emerging world of AI agents. Hear how these powerful AI tools have the potential to perform complex tasks, how “guardian agents” can oversee other AI agents to ensure reliability, and why tech providers need to push beyond basic functionalities and think more ambitiously ...
... Cost is one of the greatest near-term threats to AI success. More than half of organizations abandon their efforts due to cost-related missteps. Tech services leaders can use this Toolkit to analyze how end users calculate the variables of cost and risk for GenAI use cases. Gartner Research ...
Analyst(s): Alastair Woolcock | Eric Goodness | John Santoro | Chrissy Healey | Matthew Brown
... Simple segmentation is insufficient for differentiation, but implementing maturer models requires data capabilities that can feel out of reach for financial services leaders in banking. This research outlines how to overcome barriers in adopting advanced analytics for needs-based segmentation. Overvi ...
... Ongoing development and administration spending makes up the vast majority of business intelligence platform ownership costs. This research compares these costs across vendors and vendor types based on Gartner survey data. Survey Objective Data Insights Ongoing Development and Administration Costs by U ...
... The themes of conversations mature organizations have with Gartner experts are an invaluable resource you can learn from and benchmark against. CIOs can use this report to gain insights from their most mature peers as defined by Gartner Score, and improve their short- and long-term plans. Analysis Met ...