You searched for

Gartner client? Log in for personalized search results.

Show Filters

Filter Results Cancel
Clear All

7,699 Results found

Sort
Webinar On-Demand
... The number of regulations and laws concerning AI usage is rapidly increasing, presenting organizations with fresh compliance and enforcement challenges. Regulations can evolve monthly emerging from countries worldwide, as well as from smaller governmental entities like states and cities. IT is commo ...

Analyst(s):   Whit Andrews
Get more from Gartner

Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.

Premium Research Nov 2025
... Tackling cost, complexity and commercial challenges using traditional independent techniques is insufficient. Instead, combine three key competencies: customer experience outcome segmentation, cost analysis and strategic planning. Gartner Research ...

Analyst(s):   Michael Dominy
Premium Research Oct 2025
... Cisco’s customer experience (CX) organization deployed AI agents internally to reduce administrative friction for renewal specialists, providing qualified, contextualized insights and improving effectiveness in its revenue renewals and retention numbers. Case Overview Gartner Recommended Reading Gartner ...

Analyst(s):   Sumit Agarwal   |   Kameron Chao
Research Apr 2025
... Access Research Already a Gartner client? What value can a customer service and support function contribute to an enterprise? What new opportunities does AI make available to functions and leaders? This report highlights answers from customer service and support leaders at a recent Gartner roundtable. ...

Analyst(s):   Brad Fager   |   Jeffrey Schott   |   Olivia Foster   |   Kim Hedlin   |   John Quaglietta   |   Patrick Quinlan   |   Daniel O'Sullivan   |   Tiffany Fountain
Q&A April 16 2025
... source behavior and optimize for current search best practices. Ensure paid search investments lead to traffic growth and positively impact the customer journey. Regularly audit paid search strategies for effectiveness. Continue to prioritize long-standing search principles to ensure stability and provide ...
Premium Research Jul 2025
... Tech general managers (GMs) lead without direct control. Build your influence and leadership among those directly responsible for customers, technology and the business model by learning to speak the language of multiple leaders and departments. Action Name Gartner Research ...

Analyst(s):   Mark McDonald
Premium Research Aug 2025
... Customers are increasingly using GenAI tools for product discovery and even purchases, which impacts organizations’ product visibility and the future of commerce sites. Digital commerce leaders must prepare their commerce technologies and content for this disruptive trend. Gartner Research ...

Analyst(s):   Sandy Shen   |   Jason Daigler
Premium Research Jun 2025
... Organizational changes and uncertainty cause B2B buyers to delay or make smaller purchases. To drive customer acquisition and account growth, B2B CMOs must develop content strategies that ease their buyers’ uncertainty and help them with change management. Gartner Research ...

Analyst(s):   Sharon Cantor Ceurvorst
Premium Research Jun 2025
... Continuous customer growth stretched the limits of Siemens’ manufacturing capacity, so it turned to software solutions. This research describes how AI scheduling unlocked significant increases in plant output and how manufacturing strategy leaders can achieve similar results. Gartner Research ...

Analyst(s):   Jan Snoeckx
Items per page: 3736–3744 of items 416 of 856 pages