... are switching their approach from requirements-led to outcome-oriented, changing deal drivers and scope. Executive product leaders must shift their customer acquisition strategies to target specific outcomes and leaner deals, and work with partners who influence early-stage buying decisions. Overview ...
Analyst(s): Derry Finkeldey
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... of enterprise agile, product management and complex portfolios requires that internal PMO services evolve. PMO leaders must use this guide to build customer-centric PMO services to support the expanded set of stakeholders in this environment with on-demand expertise and easy-to-use services that deliver ...
... and sustainable service desk improvements. Traditional metrics and technology-centric strategies often miss the critical human elements that shape customer satisfaction, operational efficiency and successful technology adoption. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended ...
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... Access Research Already a Gartner client? Chief product officers are often challenged to deliver products in a customer-centric and timely way. Predicting shifts in markets, shaping compelling experiences, communicating value and accelerating solution development are best practices and processes required ...
... Access Research Already a Gartner client? Many companies struggle with fragmented I2C processes, leading to high process costs and poor cash flow and customer experiences. Finance transformation leaders can use the I2C Maturity Model to assess their current maturity and build a roadmap for more automated ...
... Use cases cut through the noise in rapidly evolving technology markets by effectively demonstrating why an offering is the best fit for potential customers. Although valuable, too many use cases only create more noise and dilute the value of the most important ones for both buyers and sellers. Overview ...
... Application architects can simplify Microsoft Dynamics 365 customer experience integrations by leveraging Microsoft Power Platform to reduce costs and accelerate implementation. This research will help them select the best approach to integrate Dynamics 365 with external apps. Overview Analysis Recommendations ...