... Generative AI (GenAI) holds immense promise and has the potential to transform businesses across industries. However, operationalizing it has proven to be challenging for most enterprises. Leaders need to prioritize business value, focus on AI literacy and responsible AI, nurture cross-functional co ...
Analyst(s): Arun Chandrasekaran
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... Board directors acknowledge the importance of technology and innovation for growth and risk management. However, this doesn't always mean they fully grasp how a new technology can boost an organization's competitiveness or enhance its operations, whether as a hospital, bank or manufacturer. Join thi ...
... Access Research Already a Gartner client? CSPs are looking to drive B2B growth and enterprise customer engagement, and developing digital marketplace solutions are a key enabler for this. Technology and services providers should use this report to understand market and competition dynamics, and future ...
... Help Your Organization Adapt Analysis Step 1: Enter Your Destination Into the DTO Step 2: Use a Business Operating Model to Map Your Transformation Journey Step 3: Measure Your Performance Step 4: Create Situational Awareness Step 5: Make Informed Decisions Summary Gartner Recommended Reading Gartner Insights ...
... Access Insights Already a Gartner client? CSPs on their journey to digital business are not only challenged with a lack of specific skills and competencies, but also with how to close the gaps to achieve scale. We advise CSP CIOs on how to approach planning and development of digital skills and competencies ...
... effectiveness of utility assets continue to emerge, as do solutions associated with a growing number of distributed energy resources. As the digital journey for utilities continues, the CIO role should expand beyond the manager of enterprise IT assets. Use this research and embrace new opportunities and ...
... within it. Analysis Enterprises Around the Globe Look to Invest in and Explore Digital Ecosystems to Continue Their Digital Business Transformation Journey Technology Spending Continues to Focus on BI/Analytics and Cloud Services as Technology Spending Matures Despite Skills Gaps Within Their Organizations ...
Analyst(s): Andy Rowsell-Jones | Jan-Martin Lowendahl | Chris Howard | Tomas Nielsen
... For sustained customer retention and account growth, there should be consistent focus on creating and sustaining customer value. Revenue and retention leaders can use this guide to identify customer value drivers, build capabilities to track value and communicate that value. Overview Steps Review Your ...