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Premium Research Feb 2025
... increasingly challenging due to the proliferation of smart devices and sensors, and poor visibility across IoT networks. Product leaders should help their customers avoid cyberattacks that seek to exploit vulnerable IoT systems. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Walker Black
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Premium Research Aug 2024
... enterprises, with communications, media and services leading industry interest. To capitalize on this revenue opportunity, product leaders must understand customer demand and adoption readiness. Overview Analysis Gartner Recommended Reading Note 1: Adopter Size DefinitionOptional) Gartner Research ...

Analyst(s):   Danielle Casey
Premium Research Jul 2024
... Key account programs falter by treating all accounts equally, risking strategic and commercial growth opportunities and customer relationships. Sales operations leaders can use this case study to better align scarce, expensive resources with strategic growth objectives. Case Overview Problem Critical ...

Analyst(s):   Avi Krish Bedi
Premium Research Nov 2024
... assessment, exposure validation and guided responses. Product leaders must determine how their solutions provide EAP and AEV capabilities to address key customer challenges. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Luis Castillo
Research Mar 2021
... product,” delaying the transformation. The answer? Focus on designing the structure of the product portfolio to reflect the way products relate to customers, stakeholders, business capabilities and teams. Gartner Insights Abstract ...

Analyst(s):   Deacon D.K Wan   |   Bill Swanton
Premium Research Oct 2023
... The customer experience and relationship management market is expected to grow at a five-year CAGR of 15.1% through 2027. This presentation provides technology and services providers with graphical representations of how the CRM market is performing and captures its competitive environment. Gartner Insights ...

Analyst(s):   Kanchi Bindal
Research Oct 2021
... publicly reported business metrics are studied for 45 software companies, with insights provided on growth, profitability, talent, revenue mix, sales and customer indicators. Gartner Insights Abstract ...

Analyst(s):   Rahul Yadav   |   Neha Gupta   |   Chandini Bakshi   |   Shailendra Upadhyay   |   Varsha Mehta   |   Supradip Baul
Insight February 14 2024
... leaders can learn to align the end-to-end supply chain to customer-needs-based segments to balance cost, responsiveness, flexibility and agility, so differentiated supply chain service can be delivered reliably at scale with profit. Incorporating customer experience data into supply chain KPIs is a good way ...
Webinar On-Demand
... future technology architectures •Explore the rise of autonomous business frameworks supporting operations, management, smart products and machine customers, underpinned by future computing paradigms •Learn how CIOs and Heads of I&O can pragmatically plan to incorporate emerging technologies and frontier ...

Analyst(s):   Frank Buytendijk   |   Soyeb Barot
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