... Access Insights Already a Gartner client? Innovations in emerging technologies will drive operational process reinvention, enhance customer engagement, and open up opportunities for new business models, products and services. Life insurance CIOs can use this Hype Cycle to guide investment decisions and ...
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... Access Insights Already a Gartner client? AI and AI agents are transforming digital commerce, impacting customer behavior, technology capabilities and architecture. This Hype Cycle helps digital commerce leaders tune into the latest technology trends to future-proof their investment decisions. Analysis ...
... Access Insights Already a Gartner client? Emerging technologies are transforming the investment industry, reshaping customer expectations on advising, investing and wealth building. Investment industry CIOs can leverage this research to identify key innovations in order to turn IT services into new revenue ...
... On 28 November 2023, Flexera announced its proposed acquisition of Snow Software, and the pending acquisition has implications for customers and prospects of both vendors. IT SPVM leaders can use this research to prepare for changes once the acquisition closes. More Detail Gartner Recommended Reading ...
... discontinuation of perpetual licenses and support for renewals of VMware infrastructure offerings, resulting in commercial and technical implications for customers using these core VMware products. This research provides advice to help mitigate common risks and concerns. More Detail Gartner Recommended Reading ...
Analyst(s): Rob Schafer | Michael Warrilow | Edward Weinstein | Andrew Lerner
... Life insurance claims represent key, but neglected, touchpoints for both existing and prospective customers. As this neglect represents a potential risk for insurers, their CIOs should undertake an internal evaluation to identify system and process shortcomings and technological opportunities. Overview ...
... Improving customer experience while simultaneously increasing productivity and margins remain top priorities for insurers through 2024. Insurance CIOs must prioritize investments to reset their digital strategy and achieve utilization of established and emerging technologies. Scope Analysis Topics Suggested ...
... Customer case studies help insurers assess value and develop business cases. Product leaders working with sales and marketing to improve messaging effectiveness can use storytelling techniques to create powerful persona-based case studies to appeal to insurance technology buyers. Overview Analysis Conclusion ...
... Despite widespread availability of monitoring tools, customers struggle to identify the root cause of network performance issues. Product managers can enable network automation framework with GenAI and integrate observability in NPM dashboards to accelerate identification of root causes of faults. Overview ...