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Premium Research Dec 2024
... Manufacturing customers seek support to hit net-zero targets. Technology and service providers can use this research to broaden sustainable business capabilities, expand service offerings and form collaborative partnerships with manufacturers to help meet those net-zero goals. Overview Introduction ...

Analyst(s):   Kentaro Shikanai   |   Alexander Hoeppe   |   Bettina Tratz-Ryan
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Premium Research Jan 2025
... selection criteria. Product leaders can refine strategies focusing on product functionality, service expertise, transparent pricing for use cases in customer relations, process enhancements and operational efficiency to enhance competitiveness and positioning. Overview Strategic Planning Assumption Analysis ...

Analyst(s):   Lisa Unden-Farboud
Premium Research Mar 2025
... IT services providers should expand their service portfolio beyond hyperscale cloud partnerships to address the broad sovereignty needs of their customers. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Rene Buest
Premium Research Feb 2025
... Gartner’s 11th Power of the Profession Supply Chain Innovation Awards spotlight people-led advances in customer/patient innovation, people breakthroughs, process/technology innovation and social impact. CSCOs can learn from our category winners: AB InBev, Boston Scientific, AstraZeneca and Danone. Overview ...

Analyst(s):   Maria Nieradka
Premium Research Jan 2025
... larger system. Software engineers using agile or DevOps should use feature management to enable experimentation, reduce deployment risks and increase customer value delivery. Overview Analysis Guidance Gartner Recommended Reading Gartner Research ...

Analyst(s):   Keith Mann   |   Bill Holz
Premium Research Mar 2025
... Many CIOs are shifting their operating model to product-based delivery to improve customer experience, revenue and speed to market. This research will help CIOs understand how to define successful product teams and establish the structures and leadership roles to support them. Overview Conclusion Gartner ...

Analyst(s):   Jaime Capella   |   Raf Gelders   |   Jamie Heyes
Premium Research Feb 2025
... Organizations should adopt SFA platforms for capturing sales data, optimizing customer engagement and preventing low sales performance. This note guides sales operations leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned ...

Analyst(s):   Peer Contributors
Premium Research Apr 2025
... product documentation essential for increasing a product’s competitive standing, improving the capabilities of embedded virtual agents and supercharging customer experience. This research helps product managers raise awareness and elevate product documentation as critical. Overview Strategic Planning Assumptions ...

Analyst(s):   Charles Sutherland   |   Kevin Quinn   |   Radu Miclaus   |   Omar Ansari   |   Jim Hare
Premium Research Mar 2025
... The go-to-market approach in the manufacturing industry is centered around learning unique customer needs and pain points. Product leaders must build strong relationships with key decision makers and offer comprehensive demonstrations and proof-of-concept trials to showcase product value and impact. ...

Analyst(s):   Brady Barnes   |   Lillian Oyen-Ustad   |   Alexander Hoeppe
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