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Premium Research Jun 2026
... Organizations are adopting remote desktop software to maintain productivity in a distributed workforce and support secure access of multiple devices. This note guides heads of infrastructure and IT operations to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Gartner Re ...

Analyst(s):   Peer Community Contributor
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Premium Research Jun 2026
... The adoption of EDPs for edge computing is accelerating, driven by AI and generative AI use cases that increase investment and strategic value for organizations. This note guides chief information officers to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Gartner Recom ...

Analyst(s):   Peer Community Contributor
Premium Research Jun 2026
... Modernize your metadata management to eliminate data silos, ensure AI readiness and prevent costly governance failures that stall strategic growth. This note guides data and analytics leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Gartner Recommended Reading ...

Analyst(s):   Peer Community Contributor
Premium Research Jun 2026
... Data integration tools are evolving as data integration becomes increasingly decentralized and less-technical users seek to perform data integration tasks independently. This note guides data and analytics leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Gartn ...

Analyst(s):   Peer Community Contributor
Premium Research Jun 2026
... The endpoint management tool market has been revitalized, with buyers using competitive or complementary tools to address gaps or augment missing capabilities. This note guides infrastructure and operations leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Gart ...

Analyst(s):   Peer Community Contributor
Premium Research May 2026
... Organizations are adopting visual collaboration applications as they help teams collaborate and share information visually, reduce meeting fatigue and boost productivity. This note guides enterprise application leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. ...

Analyst(s):   Peer Community Contributor
Premium Research May 2026
... Inefficient tracking and hidden costs are draining your departmental budget right now. This note guides heads of IT sourcing, procurement and vendor management to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology Gartner Insights Abst ...

Analyst(s):   Peer Community Contributor
Research Jul 2026
... Access Insights Already a Gartner client? Knowledge management systems vendors are building AI into their products to reduce the effort needed to capture, create and maintain knowledge, and to help content creators ensure that knowledge is ready for consumption by other AI systems. Use this research t ...

Analyst(s):   Patrick Quinlan   |   Jennifer MacIntosh   |   Pri Rathnayake   |   Drew Kraus
Research Jul 2026
... business needs, rendering conventional KM practices obsolete. This research helps customer service and support technology leaders identify KM innovations that enable the transformation of service operations and customer experience. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions ...

Analyst(s):   Jennifer MacIntosh   |   Pri Rathnayake   |   Patrick Quinlan   |   Drew Kraus
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